Retail Outlet Manager Queensbay Mall, Penang

1 day ago

Bayan Lepas, Malaysia Signature Market Full time

**Location**:

- Queensbay Mall, Penang
- Create and maintain a retail culture focused on the customer, enhance the buying experience plus build relationships that lead to long term business growth; demonstrate detailed knowledge of all products services.
- Ensure the outlet operates at optimal inventory stock levels and is responsible for ensuring all stocks sold in the outlet are fresh and follow the product shelf-life order.
- Responsible for achieving sales goals.
- Must able to handle a group of sales associates.
- Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk management.
- Responsible for effective implementation of all visual merchandising standards operational direction.
- Ensure that standards are being followed including floor sets, cleanliness, marketing, signage sales promotion.
- Create merchandise presentations as well as displays that have impact, are customer focused maximize sales.
- Ensure each customer is welcomed into the store in a warm genuinely sincere manner.
- Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences lifestyle.
- Other duties may arise from time to time and as may be assigned to the employee.

**Requirements**:

- Posses customer service and communication skills.
- At least 5 years of working experience in retail outlet or related field.
- Good in maintain Inventory, Store, Organized, Independent person.
- Able to communicate in English, Malay, and Mandarin; to communicate with Mandarin-speaking customers.
- Smoking or Vaping is prohibited to uphold our brand and promote a healthy lifestyle.
- 5 working days per week. 2 rest days on weekdays.
- Training will be provided.
- Malaysian only.

Salary range : Basic Salary + Commissions + Allowances + OT + EPF + SOCSO

Pay: From RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- Are you a Malaysian / Permanent Resident (PR)?

**Experience**:

- Outlet Manager: 5 years (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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