Team Lead- Customer Service

QualificationsMinimum requirements:Ability to mentor a team to meet quality standards and metrics set by the department.Minimum of 1+ years of supervisor experience, managing and leading a team.Proficiency in using Excel.Flexibility to work in an ever-changing environment.Excellent written and verbal communication skills in English and one local...

Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Mandarin and English...

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. - Ability to guide the team on completing the chargeback...

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...

**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

**Trainer** a. Language: English b. Specialization: Experience as a Lean Six Sigma Yellow Belt trainer or instructor, Certificate as a Lean Six Sigma Green Belt c. Target Onboarding Date: ASAP e. Location: Kelana Jaya, Selangor f. Type: Full-time g. Shift: 24/7 - Design effective training programs. - Prepare training materials. - Conduct training and...

**Are you a passionate leader with a proven track record in customer service?** CARSOME, Southeast Asia's largest integrated car e-commerce platform, is searching for a dynamic and experienced Customer Service Team Lead to inspire and guide our team to deliver exceptional customer experiences. If you thrive in a fast-paced environment, enjoy developing...

Key Responsibilities Key Responsibilities:Leadership & Team Management• Lead, mentor, and develop a team of L2 and L3 Engineers, fostering technical excellence and professional growth.• Manage workload distribution, team priorities, and operational efficiency to meet SLAs and business needs.• Drive collaboration between IT, security, DevOps, and...

Qualifications: **Minimum requirements**: - Ability to mentor a team to meet quality standards and metrics set by the department. - Minimum of 1+ years of supervisor experience, managing and leading a team. - Proficiency in using Excel. - Flexibility to work in an ever-changing environment. - Excellent written and verbal communication skills in English and...

Working location Kelana Jaya. Sales Team Lead prefer Mandarin / Cantonese Speaker. **Salary**: RM6,000.00 - RM6,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Retention bonus - Yearly bonus **Language**: - Mandarin or Cantonese (preferred)