Sales Team Manager

Job Advert

**Job Title**: Inbound Sales Manager / Head of Sales - Telematics

**Location**: Kuala Lumpur

Radius Payment Solutions Ltd is one of the world’s leading service providers to the fleet and logistics market. Radius was initially established in the UK in 1990 and now operates globally with offices across 5 continents and customers worldwide.

We are an ambitious, strong and growing company. Our team members must have the same enthusiasm, reliability and self-starting attitude that makes Radius Payment Solutions a market leader. You are a true leader, motivated by developing your people and getting the best out of them, you know how to coach people and are never afraid of going after ambitious targets. By definition, a career path at Radius Payment Solutions offers a step into a bright, dynamic and progressive future with highly competitive pay, a generous commission structure and exciting career development opportunities.

We now have an exciting opportunity for a motivated, enthusiastic Inbound Sales Manager/Head of Sales to join our growing Telematics team in Kuala Lumpur. In this role you will be responsible for leading and scaling the inbound sales team. Your role involves developing sales strategies, driving customer engagement, and ensuring the achievement of sales targets in the rapidly evolving telematics market.

**Why choose Radius? What makes us different?**
- Fast growing, global company.
- Innovative, technology driven culture.
- Fantastic opportunities for ongoing development, training and career progression.
- Secondment opportunities to work in our international offices.

**What will you be doing as a Sales Manager?**
- Lead the inbound sales team to achieve and surpass sales targets as required by the business.
- Managing Value-added-Sale cross-selling opportunities to improve customer retention.
- Keep abreast of industry trends, market conditions, and competitor activities. Adapt sales strategies in response to market changes and opportunities.
- Regularly review sales data and performance metrics.
- Provide accurate sales forecasts and strategies for growth.
- Creating Innovative solutions working alongside Marketing to acquire new customers.
- Manage campaigns internally to optimise sales results and pending control.
- Oversee the management of customer accounts and contracts.
- Working closely with all internal stakeholders to deliver a ‘best in class’ service, both in Malaysia and with stakeholders in the global HQ in the UK.
- Providing feedback and making suggestions to colleagues and other departments in order to improve customer experience and sales results.
- Managing people development and retention cycle of the Recruitment and Selection process and deliver best-in-class training programmes for agent development.
- Day to day management of an internal sales team.

**What qualifications/ experience/skills/attributes do you need?**
- Bachelors degree in Business Administration, Sales, Marketing, or a related field. Masters degree would be an advantage.
- Strong leadership skills with a history of successfully managing sales teams.
- B2B sales experience is a preference
- Experience in managing outbound sales
- Experience in coaching people and being able to demonstrate improvement in your team's performance
- Highly presentable with strong organisational and motivational skills
- Outstanding communication skills with the ability to operate at all levels internally and externally
- Proficiency in CRM software and data analysis.
- Ability to work in a fast-paced and dynamic environment.

**What benefits do we offer?**
- Minimum of 14 days annual leave, plus public holidays
- Lucrative uncapped commission structure
- Medical card
- Excellent training and coaching
- Opportunities for ongoing development and progression
- Secondment opportunities to work in our international offices
- Life assurance
- Service Awards at 5, 10 and 20 years