Microsoft 365 (M365) Program Manager

5 days ago

Kuala Lumpur, Malaysia Tentacle Infotech Full time

**Microsoft 365 (M365) Program Manager**

**Job Summary**:
**Key Responsibilities**:

- Lead and manage the end-to-end lifecycle of M365 implementation projects, from initial planning to deployment and post-implementation support.
- Coordinate and oversee various stakeholders, including IT, business leaders, and external vendors, to ensure smooth integration and rollout of M365 tools.
- Drive adoption and usage of M365 tools by developing training materials, conducting workshops, and offering ongoing support.
- Negotiate and review contracts and SLAs Microsoft and third-party vendors to ensure effective delivery of services
- Implement and manage a change management strategy for a smooth transition to M365.
- Monitor usage and satisfaction metrics of M365 to ensure utilization, cost optimization and identify opportunities for improvement.

**Qualifications**:
**Education and Experience**:

- Proven experience in program managing project in migrating more than 10,000 M365 users and deploying new features in M365 suite.
- Microsoft certifications such as **Microsoft Certified: M365 Certified** are preferred.

**Skills and Knowledge**:

- Knowledge of Microsoft 365 platform, including Exchange Online, SharePoint Online, OneDrive, Teams, and other M365 tools.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical teams.

**Preferred Qualifications**:
**Certifications**:

- Project Management Professional (PMP) certification or equivalent is preferred.
- Microsoft Certified: M365 Certified: Enterprise Administrator Expert is a plus.

**Experience**:

- Experience with M365 migrations and integrations (from on-premises solutions to the cloud).
- Familiarity with ITIL processes and frameworks.

Pay: RM15,000.00 - RM20,000.00 per month

**Experience**:

- Microsoft Certified: M365 Certified: 3 years (preferred)
- managing project in migrating more than 10,000 M365 users: 3 years (preferred)
- Microsoft 365 (M365): 3 years (required)
- Exchange Online, SharePoint Online, OneDrive, Teams: 3 years (preferred)
- Project Management Professional (PMP) certification: 3 years (preferred)
- M365 Certified: Enterprise Administrator Expert: 3 years (preferred)
- M365 migrations and integrations: 3 years (preferred)
- ITIL processes and frameworks: 3 years (preferred)

Work Location: In person

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