E-commerce Customer Service Officer
1 week ago
**Location: Bandar Kinrara, Puchong**
**Near Alam Sutera LRT Station**
**Job Highlights**
- Awesome learning path for eager learner
- Energetic team and positive working environment
- Career advancement opportunity
- Ensure good customer retention by providing excellent and professional services.
- Coordinate and liaise customer orders with warehouse for packing and dispatch.
- Handle product's warranty issues.
- Track and trace parcels upon customer's requests.
- Liaise with retail outlets on order management.
**Job Requirements**
- Knowledge in IT products and IT product technical knowledge is an added advantage.
- **Required to work on weekends and shifts rotation basis**:
- Collage / STPM leavers are encouraged to apply
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
- E-commerce: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
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