Order Management Executive
1 week ago
**Responsibilities**:
- Generate quotation/RFQ/web quote
- Process orders/delivery notes /invoices/ credit note
- Manage rescheduling per company guidelines.
- Resolve customer issue: RMA, delivery and claims
- Handle customer forms/agreement/ contracts.
- Coordinate sample, catalogue and marketing material fulfillment
- Compile benchmark and complaint reports regularly
- Joint customer visits with account owner when needed
- Actively participate in meetings and take minutes
- Support company stocktaking activities
- Answering of phone calls within stipulated.
- Perform ad-hoc tasks as required.
**Requirement**:
- Diploma in Business Administration (2 - 3 years experiences in Electronic Industry preferred.
- Fluent in English (written & spoken), Mandarin is an added advantage
- Proficient in Excel formulas, functions, and pivot tables
- Strong customer services and phone marketing skills
- Material planning experience is a plus
- Independent, dynamic and persuasive
- Analytical thinker with a strong conceptual and problem solving skill
**Job Type**: Permanent
Pay: RM4,000.00 - RM4,500.00 per month
Work Location: In person
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