Calling Department

**KEY ACCOUNTABILITIES** - Responsible for conducting daily, weekly, monthly and quarterly Quality Monitoring and Feedback sessions (voice and non-voice transactions) for overall Customer Service department and develop plans and strategies to exceed customer experience and quality deliverance to customers. **JOB RESPONSIBILITIES** - To convey issues and...

Greet vendors, customers, job applicants and other visitors. Direct visitors by maintaining employee and department directories. Maintain security by following procedures and issuing visitor badges. - Route incoming calls and place outgoing calls. **Responsibilities** - Greeting /welcome visitors / vendor / interviewees in a warm and friendly manner and...

Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor incoming calls are ensure calls are answered within three rings. - Provide information on current sales/service promotion of products to customers. - Monitor and prepare...

**Jobs Description** 1. To provide safe and effective physiotherapy treatment to patients. 2. To comply with established hospital policies and procedures and abides by established communication codes. 3. To coordinate department functions with other hospital departments and maintain good interdepartmental and public relations. 4. Keep up to date in the...

This role is responsible to manage, support and perform the task of an Admin Assistant in General Admin Department for the group aside from reception duties. The employees will be responsible to perform admin task as assigned by the superior while take care of reception in ensuring that it is man at all times in an efficient manner. Require the ideal...

This role is responsible to manage, support and perform the task of an Admin Assistant in General Admin Department for the group aside from reception duties. The employees will be responsible to perform admin task as assigned by the superior while take care of reception in ensuring that it is man at all times in an efficient manner. Require the ideal...

Handling patients’ complaints, referral sources, and administrative department inquires. - To manage all aspects of patient intake; data entry, answering the phone, outbound calling, maintaining referral source information, and data input. - Responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a...

Requirements: 1. Degree/Diploma in Production Planning, Operation Management, Engineering or Equivalent 2. Minimum 1 year of working experience in Production Planning / fresh graduate Responsibilities: 1. Plan the production activities according to customer order/ call-off/ forecast/ buffer/ customer requirement 2. Coordinate with material department...

Handle guest check in and check out tasks as per procedures defined by the Hotel/the brand. - Handle all cashiering as per procedures. - Communicate VIP arrivals and special requests to relevant departments. - Keep the front desk as well as lobby areas clean and well organized. - Handle reservation calls with upselling method and appropriate manner. **Job...

Reporting to senior management and performing secretarial and administrative duties. - Typing, formatting, and editing reports, documents, and presentations. - Entering data, maintaining databases, and keeping records. - Liaising with internal departments, answering calls, and making travel arrangements. - Managing internal and external correspondence on...