Technical Account Manager

1 week ago

Kuala Lumpur, Malaysia Gallagher Group Full time

**About Gallagher**

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.

We’re painting the future of what’s possible. Come join us.

**The Opportunity**

Are you an ambitious and energetic electronic security technical expert? We’re looking for someone like you to join our award-winning security business to provide top-notch technical support and enablement to our partners across the Southeast Asia region. As part of #TeamGallagher you will:

- Provide Technical Sales Support: Offer technical support to the Gallagher team, maximising sales opportunities through product presentations, tender responses, and pre-sales demonstrations.
- Channel Sales Account Management: Manage and nurture relationships with existing partners and customers, proactively provide training and technical support, and identify opportunities to upsell solutions to meet evolving needs.
- Coordinate Technical Support Services: Work within our team to implement appropriate technical support services aligned with Gallagher's product strategy and regional initiatives.
- Maintain Technical Records: Implement and follow technical guidelines provided by Gallagher Security, maintain up-to-date technical databases and provide relevant feedback on regional issues to the Gallagher Security Technical Support Service.

**The Fit**

To be successful in this role you’ll need to be familiar with Gallagher Security products with a sound knowledge of electronic security solutions. You’ll also need:

- To be based in KL, Malaysia. This is a regional role and requires occasional travel to cover the Southeast Asia region.
- A strong ability to work in, and support a close team environment
- 5+ years of experience in electronic security systems
- Experience in managing accounts, building strong customer relationships, and driving sales through upselling opportunities.
- Project management and/or security systems installation experience
- Understanding of electrical concepts and systems
- Tender Response and Preparation knowledge
- Excellent skills in planning, organising, and working collaboratively.

**Why Gallagher?**

You’ll be joining a responsive future-focused team with a supportive, family-friendly work culture. The career opportunities at Gallagher are endless, with a culture that is committed to growing your professional and personal development. As a large and diverse organisation, there are considerable opportunities for an exciting career that could take you around the globe. We also provide:

- A competitive base salary and comprehensive annual incentive scheme
- Allowances to cover business expenses
- We are an outcome driven company - we offer a flexible and high trust collaborative working environment

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