Risk, Control

**Job ID**: REF6420R
- **Date posted**: 07/10/2025

**Company description**
- Our vision “To create a better everyday life for the many people” is the reason why IKEA and our centres exists and why people choose and love to come to us. It is the driving force behind our success.

We believe home is the most important place in the world and by becoming “The leader in life at home” we will secure a strong brand position for IKEA and stimulate home furnishing interest on our markets. We want to be the “Preferred shopping centre destination” for retailers and business partners. For a successful future we must secure “Growth with long term profitability” and we will do this by a consistent focus within our four strategic cornerstones of Growth, People, Sustainability and Costs.

Acting like a market leader in all our decision making and securing a “Market Leadership Mentality” in our organisation will drive us to reaching our vision.

**Job description**
- The Risk, Control & Compliance Manager will lead and inspires the centre team, co-workers, and external security guard service to optimize safety, security, and compliance in the store for both the customer, and co-workers, using the knowledge of Ikano Safety and Security Manual, Rules, and Standard operating procedures. To lead the deliverables of the Risk, Control and Compliance agenda to ensure a healthy working environment, where risks are mitigated and functions are supported in identifying, assessing, and proactively handling risks to ensure compliance with Ikano Safety and Security rules and local (country and regional) legislation.
- ** Your assignment**
- ** Building Business Competence**- Work together with relevant stakeholders to:

- Ensure business process compliance, i.e. standard operating procedures compliance.
- Identify the business unit or country-specific safety & security hazards, process gaps and incorporate preventive, protective, and control measures, and programs to address identified risks.
- Define, establish, and implement operating procedures, and standards that are properly connected with the relevant local authorities, Ikano requirements, and working routines.
- Ensure the safety and security operating systems are developed, designed, and installed to meet Ikano requirements and local legislation.
- Ensure the adaption of internal and national requirements to meet Ikano’s safety & security intended level of protection.
- Develop and / or update and implement operations guidelines, standards and procedures in accordance with the company’s standards and legislation.
- Take an active role in the design and build-up stage or rebuild of the centre to support the implementation of the Ikano safety & security requirements.
- Provide expertise on and responsible for the development of training materials for co-workers and external partners to meet Ikano’s risk appetite.
- Responsible for the performance of the on-site supervisor and staff of the outsourced security service providers of the centre.
- Ensuring that the company’s standards and rules are fulfilled in fire prevention, intrusion alarm, access control, video surveillance, safety systems.
- Responsible for the education and training administration of risk knowledge, and working methods, including audits, reports, and maintaining/filing records as required.
- To lead and drive risk topics regarding potential operational challenges in the units including implementation of the crowd management plan, traffic plan, process gaps, and risk exposure.
- To ensure the unit is meeting compliance requirements by achieving positive results for all internal and external audits such as Sec Check, insurance, process audit and authorities’ inspections.
- To develop an action plan for administration in the centre, in consultation with the department managers, line managers, and Ikano Retail Risk, Control & Compliance Manager, and ensure that it is operationally implemented in line with Rules and SOPs.
- To Coordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate actions according to the unit Emergency Management Plan.
- To represent the Ikano brand with outside agencies (e.g. Police, fire brigade, external guard services companies, etc) and update centre management and Ikano Retail Risk and Compliance Manager of any regulatory changes to ensure the viability of these relationships.
- To drive a Risk & Compliance culture by developing leadership with a conscious approach to identifying and implementing systems to detect, analyse, and reduce business loss, and financial impact, and prevent incidents and accidents. i.e. Risk assessment of various processes.
- To develop a compliance process in the unit to identify, together with the department managers in the centre and the Ikano Retail Risk, Control and Compliance Manager (RCCM), improvement potentials. Report on a tertial basis the centre compliance status to the Ikano Retail R