Account Director

**About the job**

As an Account Director within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners across APAC.

You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.

You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics.

This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.

**What would your day-to-day look like?**
- ** Build & Manage Strategic Partnerships**:Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space.
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Product Development**:Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics.
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Optimize Existing Solutions**:Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities.
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Data-Driven Insights**:Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.
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Cross-Functional Collaboration**:Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences.
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Market Intelligence**: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.
- Strong interpersonal and communication skills to engage with stakeholders at all levels.
- Proven ability to manage and grow strategic partnerships.
- Excellent analytical skills with experience in data-driven decision-making.
- Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces.
- Strong project management and organizational skills.
- Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus.
- Proficiency in Mandarin is a bonus.

**Perks and benefits of working with us**:

- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Carrot Cash travel stipend
- Flexdesk All Access Pass & Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact

**More about Hopper**

At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company’s recent growth:
Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.

Our fintech products - including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

Almost 30% of our app customers purchase at least one fintech product w