Outlet Manager

5 days ago


Manjung, Malaysia ZUS Coffee Full time

**Responsibilities**:

- Report directly to the District Manager of all issues (company operational targets, and ensure the consistency of operation, product delivery, customer service, and approach) and take prompt and necessary actions
- Manage daily operations such as providing support and guidance to all PICs within the locations assigned
- Coach outlet supervisor to manage shifts which include daily decisions to make, schedule, plan while upholding standards, product quality, and cleanliness
- Conduct the follow-up and ensure team member attendance is recorded
- Ensure sufficient manpower and headcount at their respective outlets for a smooth flow of daily operation
- Arrange training completely on time and follow up on the staff progress at the location
- Participate in meetings and able to supervise the outlet schedules and operations
- Oversee outlets’ compliance with operational standards and company policies
- Investigate, report, coach, and take necessary actions towards misconduct issues that come across under their supervision
- Manage the deadline to prepare documents, reports, and update records
- Supervise the highest levels of customer service. Support employees to enable them to be accountable for delivering good customer service
- Execute sales performance data of respective outlets and maximize sales opportunities to ensure sales targets are met
- Perform any other special projects/ tasks as assigned by superior/ management

**Requirements**:

- Must possess a Degree in any related disciplines
- Minimum 3 years of retail experience in managerial level
- Strong leadership and coaching skills
- Positive attitude and willingness to learn
- Willingness to work overtime and Public Holiday if required
- Excellent presentation, communication, problem-solving, interpersonal, and time-management skills
- A valuable team player and able to work independently
- Computer literate with good command of both written and spoken English and Malay
- Confident, proactive, able to work under pressure and meet tight deadlines
- Possess own transport and willing to travel

Pay: RM2,800.00 - RM3,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift


  • Sales Manager

    18 hours ago


    Manjung, Malaysia STRIXE VENTURES SDN. BHD. Full time

    Main Roles and Responsibilities: Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Developing your...

  • Human Resource Manager

    18 hours ago


    Manjung, Malaysia STRIXE VENTURES SDN. BHD. Full time

    "Details: Malay, Age: 30-36 Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act...

  • Account Assistant

    18 hours ago


    Manjung, Malaysia STRIXE VENTURES SDN. BHD. Full time

    "Details: Malay, Age: 23-35 Skill Required: Preparation of document invoices, bills, receivables, creditors and others Skilled in resolving calculation. Experienced in dealing with suppliers for the purchase of goods. Main Roles and Responsibilities: Prepare letter, organize and maintain files, records and report. Follow up with the internal team on overdue...

  • Service Crew

    18 hours ago


    Manjung, Malaysia STRIXE VENTURES SDN. BHD. Full time

    "Details: Malay, Age: 23-40 Work Station: FOODCOURT LOTUS SERI MANJUNG Skill Required: Food safety-to check that the food they prepare is safe for consumption Multitasking and fast move in preparation the dish. Experienced previous restaurant or cashier experience Main Roles and Responsibilities: Performing preparation duties such as rinsing, peeling,...

  • F&b Executive

    1 week ago


    Manjung, Malaysia AVI PANGKOR BEACH RESORT, PULAU PANGKOR Full time

    Develops an operating budget for each of the outlets revenue, monitor and takes corrective action as necessary to help assure that - budget goals are attained. - Assures that effective orientation and training for new staff and professional development activities for experienced staff are - planned and implemented. - Inspects to ensure that all safety,...

  • F&b Supervisor

    1 week ago


    Seri Manjung, Malaysia AVI PANGKOR BEACH RESORT, PULAU PANGKOR Full time

    **Location**: AVI Pangkor Beach Resort **Department**: F&B Are you passionate about hospitality and delivering excellent service? Join our team and lead our F&B operations to the next level! **Responsibilities**: - Supervise daily operations of assigned outlets (restaurant & hall) to ensure smooth and efficient service. - Conduct daily pre-shift briefings...

  • Shift Supervisor

    3 days ago


    Seri Manjung, Perak, Malaysia Kopi Kenangan Sdn Bhd Full time 24,000 - 60,000 per year

    Kenangan Coffee is a brand under Kenangan who owns Kopi Kenangan in Indonesia. We are the first F&B unicorn in SEA. Since we launched our first coffee retail outlet in KLCC Malaysia in Oct 2022; we have since grown to retail outlets and we are still expanding. We are committed to deliver quality coffee to fulfill the caffeine needs of young urban...

  • Pharmacist

    1 week ago


    Seri Manjung, Malaysia HTM PHARMACY SDN BHD Full time

    **RETAIL PHARMACIST** You are the friendly neighborhood pharmacist that your local community often visit to get quick over-the-counter medicine, health supplements or personal care products. **Job Scope**: - Manage daily store operations. - Assist in training the existing retail team. - Dispense prescription medicines to the customers. - Check dosage and...

  • F&B Supervisor

    3 days ago


    Seri Manjung, Perak, Malaysia AVI PANGKOR BEACH RESORT Full time 20,000 - 35,000 per year

    Location: AVI Pangkor Beach ResortDepartment: F&BAre you passionate about hospitality and delivering excellent service? Join our team and lead our F&B operations to the next levelJob ResponsibilitiesSupervise daily operations of assigned outlets (restaurant & hall) to ensure smooth and efficient service.Conduct daily pre-shift briefings on menu knowledge,...