It/network and Data Center Technician

4 days ago

Kulai, Malaysia EPS Ventures Sdn Bhd Full time

**Position : Data Centre Support Technician ( Immediate Hiring)**

**Tenure : 6 - 12 Months Contract**

**Working Location : Kulai Johor**

**Working Hour : Rotational Shift**

**Salary : RM 7,000 - RM 12,500**

**Responsibilities**:

- Ability to understand internal customer problems and provide technical solutions in a timely manner.
- Ability to understand customer urgency and sensitivity of a problem.
- Ability to speak confidently and communicate clearly with internal customers.
- Ability to work well within a demanding customer environment and delight customers.
- Strong Adherence to Process and be a process champion.
- Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
- Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status.
- Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
- Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in an IaaS environment.

**Job Requirement**
- **Immediate availability to join the team.**:

- Strong background in Linux operating systems.
- Previous experience working in a Data Centre environment, including racking and stacking gear, cable management, and hot & cold aisle containment.
- Willingness to work in a 24/7/365 rotational shift environment, including on-call shifts as required.
- Solid understanding of the Data Centre Ecosystem, including cooling, electrical systems, networking, and structured cabling.

**Job Type**: Contract
Contract length: 12 months

Pay: RM8,000.00 - RM12,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Are you willing to work on 24/7/365 rotational shift environment?
- How long is your notice period?

**Location**:

- Kulai (required)

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