Service Advisor

6 hours ago


Ipoh, Malaysia PCM IPOH MOTOR SDN BHD Full time

SPM leaver with good attitude, willing to learn are welcome to apply
- Minimum Diploma in Marketing/Mass Comm/Business Admin OR equivalent with Automotive related experience.
- Fluent written and spoken in English & Bahasa Malaysia.
- Good understanding of customer segmentation and demographics.
- Ability to interact with all levels of people to address arising issues.
- Strong interpersonal and communication skills.
- Independent and able to work under pressure and multitasking environment.

Responsibility
- Achieve sales and throughput target through aggressive selling.
- Achieve enhanced customer satisfaction through careful listening of customer’s request, obtaining approval for additional jobs and provide detail explanation of job done and charges incurred.
- Responsible for the effective participation on special service campaigns, fix IT-right program, follow-up, parts back orders and regular update on major jobs.
- Ensure prompt submission of well documented technical reports and warranty claims and branch goodwill within approved guidelines.
- Ensure vehicles are ready within promised time and exceed the customers expectations in service delivery quality.
- Assist and contribute in the achievement of the overall branch CSI targeted scores.
- Undertake any other ad-hoc assignments or duties assigned by superior when required.

**Benefits**:

- Commission & Incentive
- Performance Bonus
- Medical Claim & Insurance
- On Job Training
- EPF and Socso Provided
- Uniform Provided
- Career Advancement

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person



  • Ipoh, Perak, Malaysia Private Advertiser Full time 40,000 - 60,000 per year

    About the role We are seeking a talented Service Advisor/Consultant to join our dynamic team. As a Service Advisor/Consultant, you will play a crucial role in providing exceptional customer service and technical support to our valued clients. This is a full-time position, offering you the opportunity to grow within a well-established and reputable...

  • Service Advisor

    4 days ago


    Ipoh, Malaysia IS TAYAR MAJU SDN BHD Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Is Tayar Maju Sdn Bhd is a company that has served more than 8 years in the automotive industry. Now, the company has grown and has 3 branches in...

  • Service Advisor

    4 days ago


    Ipoh, Malaysia IS TAYAR MAJU SDN BHD Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. **Salary**: RM1,500.00 - RM1,800.00 per month Schedule: - Day shift Supplemental Pay: - Commission pay Ability to commute/relocate: - Ipoh:...

  • Service Advisor

    2 days ago


    Ipoh, Malaysia Delima Kinta Sdn. Bhd. Full time

    1. To attend to customers and to provide technical information and sound advice and to identify customers’ needs and technical problems. 2. To issue job orders, check on progress of repair works, update of job control board and conduct final inspection prior to releasing the cars to the customers at the promised time. 3. To prepare estimation cost on...

  • Service Manager

    2 weeks ago


    Ipoh, Malaysia Smart Screen Asia Full time

    **Key Responsibilities**: - Supervise daily operations of the service center, including vehicle servicing, diagnostics, repairs, and spare parts coordination. - Ensure a smooth workflow between service advisors, technicians, parts staff, and customers. - Manage customer interactions including service bookings, follow-ups, complaints, and service delivery...

  • Customer Service

    2 days ago


    Ipoh, Malaysia IS TAYAR MAJU SDN BERHAD Full time

    **Job Overview** As a Customer Service Representative, you will be the first point of contact for customers, providing assistance and resolving inquiries to ensure a positive customer experience. **Duties** - Analyze customer needs and offer appropriate solutions - Process sales orders and returns efficiently - Communicate effectively with customers to...

  • Sales Advisor

    2 days ago


    Ipoh, Malaysia Carro Full time

    We are currently looking for a Sales Advisor/ Product Genius who can fascinate people with their encyclopedic knowledge of motor vehicles. **Duties**: - Understands automobiles by studying characteristics, capabilities, and features. - Understanding all of the products and services offers by myTukar and bale to explain to customers confidently about the...


  • Ipoh, Perak, Malaysia Rider Hub Motor (Borneo) Sdn Bhd Full time 18,000 - 43,200 per year

    About the role Join Rider Hub Motor (M) Sdn Bhd as a SALE ADVISOR/ HOST LIVE, and play a vital role in our Sales team. This full-time position is based in Ipoh, Perak, and offers an exciting opportunity to showcase your sales expertise and passion for connecting with customers.What you'll be doingProviding exceptional customer service and support to both...

  • Retail Advisor

    7 days ago


    Ipoh, Malaysia IT Business Solutions Sdn Bhd Full time

    Position: Digi Retail Advisor Employment Type: 1 Year Contract (renewable based on performance) Working Location: Nationwide **Salary**: RM 1800 - RM 2000 (Basic) + Commission Job Descriptions: Proactive in approaching customers to identify customer needs Perform sell/cross-sell/upsell of the relevant products and solutions Meet all KPI set and deliver...

  • Service Advisor

    1 week ago


    Ipoh, Malaysia PCM IPOH MOTOR SDN BHD Full time

    SPM leaver with good attitude, willing to learn are welcome to apply - Minimum Diploma in Marketing/Mass Comm/Business Admin OR equivalent with Automotive related experience. - Fluent written and spoken in English & Bahasa Malaysia. - Good understanding of customer segmentation and demographics. - Ability to interact with all levels of people to address...