E-commerce Executive
1 day ago
**Responsibilities**:
1. Ecommerce Account Management
- Handle online marketplaces like Lazada, Shopee, TikTok etc.
- Manage the online store daily, including SKU updates, pricing changes, sales order synchronization, banner management, etc.
- Arrange and oversee order fulfilment, monitor packing, and ensure timely delivery to customers.
- Respond to customer inquiries promptly and professionally.
- Provide assistance for customer inquiries, requests, complaints and after-sales support.
- Plan, execute, and monitor online campaigns and promotional mechanics for e-commerce and marketplaces.
- Work closely with platforms' Key Account Managers to analyse and implement effective sales and marketing strategies.
- Report, analyse, and improve online marketing strategies in line with ongoing company campaigns.
- Responsible for daily tracking of performance metrics against KPIs.
2. Livestream Account Management
- Responsible for leading TikTok live streaming activities.
- Schedule livestream sessions and ensure timely execution.
- Monitor livestreams for quality and compliance with company standards.
**Requirement**
- Fresh Graduate from related field are welcome to apply.
- Required language(s): English, Bahasa Malaysia.
- Excellent oral and written communication skills.
- Strong proficiency with Microsoft Office especially Excel and Word.
**Benefits & Others**
- Attendance Bonus
- Career Progression Opportunities
- Excellence Awards to recognize employees' performance
- Employee Referral Scheme
- Medical benefit
- Parking
- Additional Birthday Leave + Celebration
- New born cash voucher worth RM 1000
**Working Location & Time**:
- Mon - Fri ; 9-6pm
- Taman Perindustrian Puchong (Near to TPP LRT)
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM4,000.00 per month
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