Waiter/waitress - Fook

7 hours ago

Kuala Lumpur, Malaysia TAMARIND RESTAURANTS SDN BHD Full time

Are you passionate about creating memorable dining experiences? We're on the lookout for enthusiastic and customer-focused individuals to join our dynamic team as Waiters/Waitresses. If you have a flair for hospitality, a friendly demeanor, and a love for delivering top-notch service, we want you to be part of our team.

**Your Duties and Responsibilities**
- Deliver food from kitchen to the guest ensuring accuracy and timeliness.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Assist in the breakdown, cleaning and set-up of buffets and food stations.
- Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
- Handles the guest greeting upon arrival and their seating through the hostess.
- Maintains a professional/friendly, yet discreet relationship with the guests
- Familiarize with all menus, promotions, and other relevant issues concerning restaurant.
- Reports cleanliness and maintenance issues to the immediate manager.
- Handles guest complaints as per instructions or consults the immediate manager.
- Does all mis-en-place work according to the whole day service requirements.
- Attends all regular departmental briefings and contributes to an open communication within the assigned team.
- To ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet.
- To open a guest check in the POS system, punching orders, splitting, and transferring tables, settling checks as cash, room charge, credit card or city ledger.

**Requirements**:

- Fresh graduates from Hotel Management School or SPM Leavers are encouraged to apply.
- Strong interpersonal and communication skills.
- Able to communicate fluent in English and Bahasa Malaysia and able to work with all levels of staff.
- Ability to work shifts, weekends, and Public Holidays.
- **Location: FOOK, Kuala Lumpur**

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Yearly bonus

Application Deadline: 05/10/2022

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