Operation Manager

10 hours ago

Alor Setar, Malaysia Great Realty Sdn Bhd Full time

**Responsibilities**:
1. To strategize and plan the mall operational strategies such as crisis management, operational efficiency of all M&E equipment and general maintenance of the mall.
2. To ensure daily operation is running smooth and complied with the SOPs and local authorities’ requirements.
3. To prepare and control maintenance and operational expenditure and budget.
4. To monitor the security function to ensure fire safety management and crisis management plan are in place for fast response.
5. To manage and lead the operations team.
6. To manage service operations - cleaning services, security & car park of the mall and to ensure all outsource services agreements are adhered to SOPs and other term & conditions.
7. To execute on new tenancy agreements before approval.
8. Review and approve all operational invoices and ensure they are submitted for payment in a timely manner.
9. Manage contracts and pricing while ensuring proper maintenance and serving as the primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies. Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
10. Serves as primary point of contact when there are issues related to equipment conditions, customer service, or mishaps on-site, which includes problems surfacing at tenants’ outlets.
11. Prepare and submit required reports in a timely manner.
12. To prepare monthly Operational Reports and to be presented in the Management Meeting.
13. Undertake any other related duties as assigned by the Director.

**Requirements**:

- Degree in Facility / Property Management / Real Estate Management/ Engineering or related discipline;
- Minimum 7 years in building / facilities management, preferably with experience in managing commercial buildings or shopping mall;
- Added advantage if possess AO Chargeman certification or above;
- Strong in mechanical, engineering and electrical knowledge in order to plan recovery and contingency plan.
- Good command in English & Bahasa Malaysia in both spoken and written

Mall Management for Aman Central, handling building management and maintenance, shop leasing and tenancy, rental of promotion space and event., organizing event, booth rental, exhibition organizer.
Bachelor's or Equivalent

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