Internship Student

2 days ago

Batu Caves, Malaysia Mercure Selangor Selayang Full time

**Job Summary**:
The Food & Beverage Intern will assist in the daily operations of the restaurant, café, and banquet service. The intern will gain hands-on experience in customer service, order taking, food serving, and maintaining the overall guest dining experience according to hotel standards.

**Responsibilities**:

- Assist in setting up and clearing restaurant tables, buffets, and function rooms.
- Welcome and seat guests professionally and courteously.
- Take food and beverage orders accurately and deliver them promptly.
- Ensure cleanliness and organization of the dining area at all times.
- Refill water, beverages, and condiments as needed.
- Support team members during peak service hours.
- Comply with hotel hygiene and safety policies (HACCP standards).
- Learn and follow standard operating procedures (SOPs) for service.
- Assist in preparation and service of special events or banquets.
- Perform any other duties assigned by the supervisor or manager.

**Learning Outcomes**:

- Gain understanding of restaurant and banquet operations.
- Improve communication and customer service skills.
- Learn teamwork and time management in a fast-paced environment.
- Understand hotel F&B service standards and quality control.

**Requirements**:

- Currently pursuing a Diploma or Degree in Hospitality, Tourism, or related field.
- Good communication and interpersonal skills.
- Pleasant personality with a passion for service.
- Able to work shifts, weekends, and public holidays.
- Positive attitude and willingness to learn.

**Job Type**: Internship
Contract length: 5 months

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person

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