Receptionist (Kuala Lumpur)

**Key Responsibilities**:

- Greeting patients and visitors and ensuring they are registered and checked in.
- Answering and directing phone calls, scheduling appointments and managing the appointment system.
- Scheduling, rescheduling or cancelling appointments as needed.
- Scheduling follow-up appointments and providing message reminder such as:

- 6 months scaling & c/up
- 4 or 6-week follow-up braces patient.
- Assisting patients in filling out information forms.
- Handling patient records, including data entry and maintaining patient confidentiality.
- Handle and filing patient photos of treatment.
- Follow up the lab on the cases that the clinic submits.
- Verifying methods of payment, collecting payments and preparing bills.
- Maintaining a clean and organized reception area.
- Manage petty cash for clinic in charge.
- Providing exceptional customer service to all patients and visitors
- Other tasks as assigned by the office manager or dentist (doctor).

**Responsibilities: Closing duty**
- Perform daily billing management and daily reports as well as ensure all transactions are tally with the collection before closing accounts.
- Daily sales updates at the start of the shift.
- Cash from daily sales must be given to the person in charge for bank in procedure.
- Daily reports must be handled well and submitted to account department or involved manager.
- Make sure all the electrical and facilities are neat and switch off the electrical appliance (Computers and machines).
- Daily report must be signed by the Doctor who is on duty, or else the daily sales and commission are not valid.

**Requirement**:

- Must possess at least a SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.
- Fresh graduates/ entry level applicants (with or without in nursing).
- Good time management and organizing skills.
- Good interpersonal skills and communication skills.
- Willing to learn.
- Proficient in using computer software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

Application Question(s):

- To working at I-Sihat Dental Care, you must be able to work in Kuala Lumpur. Will you be able to reliably commute or relocate to Kuala Lumpur for this job if hostel provided?

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care: 1 year (required)

**Language**:

- English (required)
- Bahasa (required)
- Mandarin (required)

Willingness to travel:

- 50% (required)