Digital Process Compliance Intern

16 hours ago

Klang, Malaysia SRKK Consulting Sdn. Bhd. Full time

**Process Management Intern**

**Location**: Bandar Baru Klang, Hybrid
**Duration**: 3-6 months (with opportunity to transition into a full-time)
**Department**: Quality & Compliance

**About the Role**

We are looking for a **Process Management Intern** to support our team in improving and documenting internal business processes. You will get **hands-on exposure to internal audits, process documentation and process improvement projects**, as well as an introduction to **ISO 9001**and **ISO 27001** standards.

**KEY RESPONSIBILITIES**

**1. Support Internal Audit Activities**
- Help plan and schedule internal audit activities across departments.
- Assist in preparing audit checklists and gathering evidence.
- Contribute to the preparation of internal audit reports.
- Support follow-up on corrective and preventive actions (CAPA) to ensure completion.

**2. Assist in Process Documentation**
- Help draft and update Standard Operating Procedures (SOPs) and work instructions.
- Support the creation of process flowcharts and review them with process owners.
- Assist in identifying areas where processes can be improved.

**3. Contribute to Process Improvement Projects**
- Take part in process improvement initiatives by helping with data collection and simple analysis.
- Support workflow reviews and help document proposed changes.
- Assist in preparing presentations and simple reports on project progress.

**4. Gain Exposure to AI & Automation**
- Learn about how AI tools and automation can be applied to internal processes.
- Assist in simple research on new tools or technologies for process efficiency.

**WHAT WE’RE LOOKING FOR**
- Currently studying or recently graduated in Engineering, Industrial Engineering, Quality Management, IT, or a related field.
- Strong documentation and analytical skills with attention to detail.
- Good communication skills and willingness to learn.
- Comfortable using Microsoft Office (Word, Excel, PowerPoint); knowledge of process mapping tools (e.g., Visio, Lucidchart) is an advantage.
- Interested in quality standards (ISO 9001 & ISO 27001) and process improvement.

**WHAT YOU WILL GAIN**
- Practical experience in internal audits, process documentation and process improvement projects.
- Exposure to ISO 9001 & ISO 27001 standards.
- Mentorship and guidance to build a career in process management.
- Insights into how AI and automation can support process efficiency.

**Job Type**: Internship
Contract length: 6 months

Pay: RM800.00 - RM1,000.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Professional development
- Work from home

Application Question(s):

- Internship period (Start date & end date)

**Education**:

- Bachelor's (required)

Work Location: In person

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