Boutique Assistant Live Host

2 days ago

Cyberjaya, Malaysia HYLEEN SDN BHD Full time

**Job Summary**

**Key Responsibilities**

**Boutique Assistant Duties**

Customer Service:
1. Greet and assist customers in a friendly and professional manner.

2. Provide detailed information about products, including features, benefits, and pricing.

3. Address customer inquiries and resolve any issues promptly.

Sales and Product Promotion:
1. Actively promote boutique products to achieve sales targets.

2. Upsell and cross-sell products to maximize revenue.

3. Maintain a deep understanding of the product range and stay updated on new arrivals.

Store Operations:
1. Ensure the boutique is clean, organized, and visually appealing at all times.

2. Manage inventory, including stock replenishment and monitoring product availability.

3. Process transactions accurately using the point-of-sale (POS) system.

Team Collaboration:
1. Work closely with the team to achieve collective goals.

2. Participate in team meetings and contribute ideas for improving sales and customer satisfaction.

**Live Host Duties**

Live Product Presentations:
1. Host at least 1 live session on social media platforms (e.g., Facebook, Instagram, TikTok, Shopee) to showcase boutique products per day.

2. Engage with viewers in real-time, answering questions and providing product demonstrations.

3. Create a lively and interactive atmosphere to attract and retain viewers.

Content Creation:
1. Collaborate with the marketing team to develop engaging content for live sessions.

2. Prepare scripts and product highlights for live hosting.

3. Stay updated on social media trends to ensure content remains relevant and appealing.

Audience Engagement:
1. Build and maintain a strong connection with the online audience.

2. Respond to comments and messages during and after live sessions.

3. Encourage viewer participation through giveaways, polls, and interactive activities.

Performance Tracking:
1. Monitor the performance of live sessions, including viewer count, engagement rate, and sales conversion.

2. Provide feedback and suggestions for improving future live sessions.

**Requirements**:
Education and Experience:
1. Minimum SPM or equivalent.

2. Prior experience in retail, customer service, or live hosting is an advantage but not mandatory.

3. Skills and Competencies:
4. Excellent communication and interpersonal skills.

5. Confident and charismatic personality with the ability to engage an audience.

6. Basic understanding of social media platforms and live streaming tools.

7. Strong sales and customer service orientation.

8. Ability to multitask and work in a fast-paced environment.

Personal Attributes:
1. Friendly, approachable, and passionate about fashion and retail.

2. Self-motivated and results driven.

3. Willingness to learn and adapt to new challenges.

Working Conditions

Working Hours: 5 days a week, including weekends and public holidays (shift schedule)

Location: On-site at Kenwingston Business Centre, Cyberjaya.

Environment: Fast-paced, customer-focused, and team-oriented.

**Benefits**:

- Dental & Optical
- Medical Benefits
- Competitive basic salary of RM2,000.
- Performance-based incentives and bonuses.
- Opportunities for career growth and development.
- Employee discounts on boutique products.
- Supportive and inclusive work environment.

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Professional development

Supplemental Pay:

- Overtime pay

Work Location: In person

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