Materials Officer

1 week ago

Kuantan, Malaysia Hyatt Regency Kuantan Resort Full time

**HYATT REGENCY KUANTAN RESORT**
- Materials Officer_

**Administration**
- Routes all incoming and outgoing mail as well as correspondence related to the Materials Department.
- Answers and routes incoming telephone calls.
- Maintains, creates and routes all administrative paperwork related to or to be distributed by the Materials Department.
- Compiles statistical reports as required by Assistant Materials Manager.
- Maintains item records and forms as required by the corporate management and policies.

**Customer Service**
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.

**Financial**
- Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

**Operational**
- Thorough understanding of the Scala and Birchstreet system (Materials Management System).
- Responsible for the accurate, timely receipt and strict accountability of all goods and services received by the hotel.
- Ensures the timely clearance of all freight from forwarders, customs clearance of inbound freight, and other activities required to ensure prompt delivery of imported materials to the hotel.300
- Ensures proper documentation of all receiving activities, including local and imported materials.
- Responsible for the timely and accurate processing of all receipts into the Hotel’s computer system, including the daily reporting of all receiving activities to the Assistant Materials Manager and the Accounting Department.

**Requirements**:

- Able to work on weekend and public holiday.
- Good command in English and Bahasa Malaysia

**Benefits**
- 2 Off Day Per Week
- Duty Meal
- Outpatient Medical
- Hotels Worldwide Staff Room Rate Discount

Pay: From RM1,800.00 per month

**Benefits**:

- Meal provided

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- SAP Materials Management: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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