Credit Controller

6 hours ago

Kuala Lumpur, Malaysia COINS Full time

Posted 23 May 2025
- LocationKuala Lumpur
- Job type Permanent
- Discipline Finance
- ReferenceJ14565

**Job description**:
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: We’re seeking a Credit Controller with experience in customer experience (CX) or dispute resolution, someone who can skillfully manage accounts while fostering positive client relationships and resolving issues efficiently. Day-to-day, you will: Prepare timely reports to assist with debtor functions and cash management including - Processing and reviewing of daily cash receipts, ensuring all receipts have been allocated and/or tracking and resolution of unallocated receipts - Establish an action plan to resolve older credit amounts - Regularly meet and negotiate terms with third party debt collection agencies - Preparation of statement of claims for liquidators - Responsible for keeping comprehensive notes for aged invoice collection actions - Regularly reviewing the process and procedures to reduce debtor days - Preparing journal entries, credit notes and assisting with month end - Assisting the broader accounts team As a well-rounded credit controller, your Skills and Experiences likely include: Previous experience of end-to-end credit control and accounts receivable processes - Exceptional client service skills. - Strong written and verbal communication skills especially during difficult customer negotiations - Ability to build relationships with multiple internal and external stakeholders - Attention to detail, including fast & accurate data entry - Ability to multi-task - Advanced computer software skills, including Excel and other accounting packages What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.

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