Sales Team Leader

7 days ago

Kota Kinabalu, Malaysia ADORA TRAVEL & TOUR SDN BHD Full time

Responsibilities:

- Lead, motivate and manage the sales team to achieve revenue targets and ensure the company’s services are effectively promoted and positioned in the market.
- Coach and train sales team do sales (How to attend inquiry and close customer through whatsapp/calling)
- Expert in closing customer and have proven experience and have knowledge in travelling industry in order to guide team sales to achieve target.
- Drive the achievement of team targets by taking full ownership of individual performance & actively participating in a high-performance team culture.
- Provide ongoing training, guidance and support to ensure the team remains competitive and up-to-date with industry trends.
- Address customer inquiries, resolve issues and ensure high level of customer satisfaction.
- Gather feedback from customers to identify areas for improvement in services.
- Conduct monthly meeting and provide monthly review.
- Prepare reports for management on sales performance, market trends and strategic recommendations.
- Any other duties and responsibilities assigned by the management.

**Requirements**:

- Degree holder in tourism, sales & marketing, business administration or related field.
- Minimum 3 years experience in sales and marketing or in tourism industry.
- Strong knowledge of sales and operation strategies and marketing principles.
- Knowledge on tourism and travel agency industry.
- Proven experience in leading and managing teams with strong communication and interpersonal skills.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with team and customers.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
- Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

Pay: RM2,500.00 - RM3,000.00 per month

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