Client Engagement Specialist

4 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

Are you passionate about delivering excellent client experiences? Join our team as a **Client Engagement Specialist** to support the **Taiwan market** Work with a **leading platform** and enjoy the flexibility of working from home after the initial onboarding period.

**Why Join Us?**

Work from Home (WFH) option after 3 months
Opportunity to work with an international market
Welcoming fresh graduates and career changers

**Key Responsibilities**:

- Handle client inquiries, complaints, and feedback promptly and professionally.
- Build strong, trust-based relationships with clients and ensure satisfaction.
- Act as a liaison between clients and internal teams to resolve issues effectively.
- Identify client needs and provide tailored solutions to enhance the client experience.

**Requirements**:

- Strong interpersonal skills and a client-first attitude.
- Ability to multitask, work independently, and stay organized.
- Availability to start in **February 2025**.

**What We’re Looking For**:

- Previous experience in client engagement or a customer service role is a plus, but not mandatory.
- Fresh graduates are welcome to apply

Pay: RM3,300.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Weekend jobs

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (required)

Work Location: In person

Application Deadline: 02/22/2025



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