Eccomerce Executive

**THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**:
**The Human Resources Department**
Thong Guan Industries Berhad
Lot 52, Jalan PKNK 1/6,
Kawasan Perusahaan Sungai Petani,
08000 Sungai Petani, Kedah, Malaysia.
- Overseeing e-commerce activities on product listing, pricing, and promotion on the e-commerce platforms (internal and external platform).
- Manage on daily e-commerce routine, including product listing, inventory management, shipment, order fulfilment, and promotional material and visual.
- Planning and execute e-commerce online campaign and promotion to meet company goal.
- Responsible for analysing data to identify trends, track performance, and make data-driven recommendation for improvement.
- Attend to customer inquiries on all e-commerce platform (internal and external).
- Implementing customer retention strategies to increase repeat purchases and loyalty.
- Attend to customer inquiries on all e-commerce platform (internal and external).
- Stay updated on industry trends and competitor activities to inform strategic decisions.
- Work closely with marketing and operation team, to ensure seamless e-commerce operations and enhance customer experience.
- Undertake other ad hoc assignments as required.

Job Requirements:

- Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/ Management, Marketing, Mass Communications or equivalent.
- Minimum of two years of experience in an e-commerce role would be an advantage.
- Strong knowledge of e-commerce platforms.
- Ability to work collaboratively in a fast-paced environment
- Able to work independently with minimum supervision, self-motivated and a team player.
- Proficient in using Adobe Illustrator/Adobe Photoshop.
- Proficiency in both Mandarin and English (written and verbal).

**Job Types**: Full-time, Permanent