Customer Service Administrator

4 days ago

Bukit Mertajam, Malaysia Total Marketing & Distribution Sdn Bhd Full time

**Job Title**: Customer Service Administrator
**Job Location**: Juru / Perda Bukit Mertajam

**Job Type**: Full-time

**Job Overview**:
**Key Responsibilities**:

- Process orders, returns, and refunds, ensuring a seamless customer experience.
- Maintain accurate customer records and update databases regularly.
- Handle customer complaints, providing resolutions or escalating issues when necessary.
- Monitor customer feedback and provide suggestions to improve overall satisfaction.
- Assist in organizing customer service initiatives, surveys, and reports.
- Collaborate with internal departments to resolve customer queries and ensure smooth workflow.
- Perform general administrative tasks such as filing, data entry, and documentation management.

**Qualifications**:

- SPM and above in Business Administration, Customer Service, or related field.
- Fresh graduates are welcome.
- Prior experience in customer service or administrative roles is an advantage.
- Fluent in Chinese, Bahasa and English are advantages.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong attention to detail and the ability to multitask.
- Highly organized and able to prioritize tasks effectively.

**Why Join Us?**
- Positive and supportive work environment.
- Opportunities for career development and growth.

What We Offer:

- On job training.
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Opportunities for professional development and career growth.
- A collaborative and supportive work environment.

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

  • Customer Service Administrative Officer

    2 weeks ago

    Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

    b. To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to support and assist in...

  • Customer Service

    2 days ago

    Bukit Mertajam, Penang, Malaysia Tech Harvest Capital Plt Full time 20,000 - 30,000 per year

    Assist with answering customer inquiries via phone, email, and other communication channels.Provide information to customers about our products, services, and policies.Assist with resolving customer complaints and issues in a timely manner.Collaborate with other team members to ensure a positive customer experience.Maintain accurate records of customer...

  • Customer Service Warehouse

    1 week ago

    Bukit Mertajam, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **COMPANYY**:Schenker Logistics (Malaysia) Sdn Bhd **LOCATION**: Lorong Perusahaan Utama 3, Kawasan Perindustrian Prai Fasa 4, 14000 Bukit Mertajam, Penang, Malaysia **POSITION** :Officer - Land Transport, Customer Service OR Officer - Land Transport, Operations **WORKING DAYS & HOURS**: 6 days work week 1. 12pm-9pm (1 hr break) 2. 7pm-4am (1 hr...

  • Administrator

    1 week ago

    Bukit Mertajam, Malaysia Simple Wealth Solutions (M) Sdn Bhd Full time

    Job Responsibility - Full in charge in all administration initiatives which include Data Key In, Document Arrangement with Microsoft System, Customer Service Support, Property Maintenance, Annual Events & Projects. - To liaise with insurance company (AIA) for administration requirement. - To provide an efficiency and professional customer service support to...

  • Customer Service Logistics Specialist

    1 week ago

    Bukit Mertajam, Malaysia Charterway Corporation Sdn Bhd Full time

    **Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...

  • Admin/customer Service

    2 days ago

    Bukit Mertajam, Malaysia Well Physio Sdn Bhd Full time

    Position Overview: As a Customer Service Associate, you will play a vital role in creating a welcoming environment for our patients. Your responsibilities will encompass managing patient interactions, scheduling appointments, and addressing inquiries to ensure smooth operations at our center. Key Responsibilities: Front Desk Operations: - Welcome and...

  • Customer Service Executive

    2 days ago

    Bukit Mertajam, Penang, Malaysia Penchem Technologies Sdn Bhd Full time 50,000 - 70,000 per year

    Responsibilities:-Provide comprehensive logistics documentation support for both free-sample and purchase-order transactions, including the preparation of all requisite export and domestic documents (Custom Forms GPBAM and GPB1, Delivery Orders, Invoices, Packing Lists) and ensuring Safety Data Sheets are appended to the relevant cargo materials.Coordinate...

  • Customer Service

    2 weeks ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    _**Job description**_ **Customer Service Representative** LOW YAT, BUKIT BINTANG,KL **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM - Speak Malay and English Willing to learn & start from below - Availability to work shift hours, including weekends...

  • Customer Service

    4 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    Job description Customer Service Lowyatt, Bukit Bintang, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays Ability to work under daily...

  • Land Transport, Customer Service/operations

    2 weeks ago

    Bukit Mertajam, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **COMPANYY**:Schenker Logistics (Malaysia) Sdn Bhd **LOCATION**: Lorong Perusahaan Utama 3, Kawasan Perindustrian Prai Fasa 4, 14000 Bukit Mertajam, Penang, Malaysia **POSITION** : Land Transport, Customer Service / Operation **WORKING HOURS**: 6 days work week 1. 12pm-9pm (1 hr break) 2. 7pm-4am (1 hr break) **QUALIFICATION**: - Bachelor’s Degree...