Room Division Manager

2 weeks ago


Alor Gajah, Malaysia MASS Global Hotels & Resorts Sdn Bhd Full time

We are looking for an experienced and motivated Room Division Manager to lead our Front Office, Housekeeping, and Guest Services teams. You will be responsible for ensuring smooth operations, high cleanliness standards, and excellent guest satisfaction.

**Key Responsibilities**:

- Oversee daily operations of Front Office and Housekeeping.
- Ensure guest check-in/check-out and service run smoothly.
- Maintain high standards of room cleanliness and inspections.
- Handle guest feedback and resolve complaints professionally.
- Lead, train, and motivate staff to deliver outstanding service.
- Work with management on occupancy, revenue, and cost control.

**Requirements**:

- Previous experience in Front Office/Housekeeping management.
- Strong leadership, communication, and problem-solving skills.
- Customer-focused with attention to detail.
- Diploma/Degree in Hospitality Management preferred.

**What We Offer**:

- Competitive salary & benefits
- Accommodation & meals (if applicable)
- Career growth and training opportunities

**or**

**018-9812010 (whatsapp - aisyah)**

**Job Types**: Full-time, Permanent

Pay: From RM2,800.00 per month

Work Location: In person



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