My] Sales Representative Customer Service Tamil Speaker Manufacturing Medini Johor Bahru

2 weeks ago

Johor Bahru, Malaysia Agensi Pekerjaan Infinity8 Sdn Bhd Full time

**Position**:Sales Representative **Location**:Medini, Johor Bahru **About the Job** The Sales Representative has three primary order creation (sales) responsibilities: - Proactively managing and selling to the customers assigned to him / her and ensuring that these customers receive a high level of service. - Actively resolving any order discrepancies in his / her area of responsibility. - Actively qualifying and responding to incoming customer inquiries assigned to him/her and escalating those that are appropriate to other team members. Generally, a sales representative will handle the important group of customers in the C&D category and be continuously surveying these customers and opportunities for potential situations which justify further investigation and potential sales investment. - Build strong business relationships with customers across purchasing, engineering, quality, operations, and management to secure ongoing orders. - Review and update pricing, product specifications, quality requirements, and demand forecasts to ensure smooth product delivery. - Address and resolve order issues promptly, working with customers and internal teams to ensure accurate and timely order processing. - Assess incoming leads, prepare quotations and proposals, and assign inquiries to the most appropriate sales team member when necessary. - Follow an annual sales call plan, including proactive outreach to smaller customers to secure repeat orders and maintain supply continuity. - Complete annual demand forecasts and maintain accurate records of customer interactions in the company’s contact database. - Visit customers to strengthen relationships, develop new business, and resolve service or business issues as required. - Keep work areas professional and ensure all files and records are well-organized for easy access. - Identify operational issues and suggest cost-saving, performance-enhancing solutions. **Skills and Qualification** - Associates degree in business, communication or general studies. Advanced studies in sciences or engineering technology preferred. Bachelor preferred. - Wonderlic >25, Bennett Mechanical >75%, CPP: Supporter / Driver Customer oriented. - Prior experience in customer service or sales is preferred. Strong interpersonal communication skills. - Excellent written and oral communication skills. Ability to travel based on business needs and sales objectives. - Excellent organizational skills, attention to detail, and the ability to prioritize multiple functions / tasks to meet required deadlines while maintaining the highest level of quality and accuracy. - Strong computer skills in Windows and Microsoft office based products. - Possess the ability to work with mínimal supervision and be a self-starter. Pay: RM7,000.00 - RM10,000.00 per month **Benefits**: - Additional leave - Cell phone reimbursement - Free parking - Opportunities for promotion - Professional development Work Location: In person

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