Hotel Ota Revenue Officer

Job description: **About Us** Eastin Hotel Kuala Lumpur is currently undergoing a full rebranding and transformation to align with the standards of a renowned international 5-star hotel brand. As part of this exciting journey, we are looking for a dedicated and passionate Trainee **Department**: Front Office **Reporting to**: Department Head **Position...

KEY TASK - Responsible for managing and leading all areas of the Front Office Reception, Concierge, and Operator - Oversees room reservations, room systems, Communication Center, Gymnasium, door lockset & safe box system and Safety & Security matters - Revenue and occupancy strategy thinking - Set, maintain, and improve departmental objectives, work...

Review daily all arrivals and departures, paying special attention to VIPs and coordinate with company representatives on guest arrivals and departures. - Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is consistently maintained. - Show recognition to regular guests. - Must...

**SCOPE**: Responsible for the preparation, typing, filing and follow-ups of all Purchasing related documents and correspondence. **JOB SPECIFICATION & RESPONSIBILITIES** 1. Prepares and process all Purchase Orders based on approved Purchase Requests. To ensure all Purchase Order are mailed out to suppliers promptly. 2. To ensure and follow-up with...

Supervising all Front Office activities i.e guest movement, crowd, staff daily tasks.Maintaining a high level of morale within the department by managing and supporting the team and processes put into place.Coordinating with other departments within the hotel regarding customer requirements, future bookings, sales trips and conferences etc.Ensuring that all...

experience Housekeeping & Front Office hotel - Vacancy for Female - 20 Year old - 30 Year Old - Area Sri Petaling **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: - Maternity leave Schedule: - Afternoon shift - Day shift - Early shift Supplemental pay types: - Overtime pay

**Key Responsibilities**: - Analyze and interpret complex data sets related to hotel and homestay bookings, pricing, and customer behavior - Develop and implement data collection systems and other strategies to optimize statistical efficiency and data quality - Identify, analyze, and interpret trends or patterns in complex data sets to support...

Manage guest experience by ensuring the followings are provided; - _a) Thoughtful and attentive service with relaxed efficiency._ - _b) Complete responsiveness to the desire of the hotel guests._ - _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ - To report duty punctually, wearing hotel uniform and maintaining a...

Loss Prevention Officer acts as a liaison officer between guest and management. He/ she duties are numerous and involve all departments in the hotel. He/she should have a general overall knowledge and to be able to put into good use in the interest of the hotel. He/she should at all time to maintain the utmost discipline and the high quality standard of...

KEY TASK - Develops and implements sales strategies to increase catering events, maximize revenues, and promote a positive facility image. - Uses the S&C IDB system to create new profiles, block venues, and create Banquet Event Orders. - Prepares daily sales reports, revenue & forecast via S&C in IDB System. - Monitors room revenue, status, availability,...