Customer Services Executive

2 weeks ago


Kuala Lumpur, Malaysia YMG (MM2H) SDN BHD Full time

VISA
To coordinated with Government department for MM2H Visa Application, Visa Renew and relevant services
Managed MM2H applicant Local Visa endorsement, body check up, Bank account opening in Malaysia.
Documentation and monthly report submission
Able to do any duties as assigned by superior from time to time

PROPERTY
Responsible in Long term or Short Term Leasing daily arrangement and documentation
Handling advertising platform for room reservation
Coordinated with other department arranged for guest check in/check out
Coordinated Airport Transport and Units Check-in
Problem-solve to achieve guest resolution
Complete product knowledge training to answer guest questions
Address and document guest concerns in the database
Achieve amicable resolution to guest concerns
To carry on the business as promoters, advisers, consultants and agents in MM2H programmed
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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