Shop Manager

16 hours ago

Bukit Bintang, Malaysia JPS Fashions (Malaysia) Sdn Bhd Full time

**Qualifications**:

- Diploma in Business Administration or any related field
- **Minimum of 5 years experience in fashion retail operation with at least 1 year of store management experience as Supervisor/Manager**:

- Good interpersonal skills, leadership qualities, and managerial skills
- Confident, dynamic, proactive, sales-oriented, motivated with a committed work attitude
- Specialize in customer service with strong communication and presentation skill

**Responsibilities**:

- Perform excellent customer service and demonstrate strong selling skills
- Manage people, store operations, and environment as per Standard Store Operating Procedures (SOP) to achieve sales, service, customer satisfaction, and profitability goals
- Ensure store windows and in-store visual merchandising are in line with the brand’s guidelines and the store is maintained in proper housekeeping
- Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
- Ensure 100% implementation of promotional and marketing events organized by the brand marketing team.
- Attend to customer complaints and ensure they are tactfully handled
- Communicate company and store directions to staff and prepare an action plan in order to drive sales
- Implement sales events and promotions in accordance with the sales plan
- Maintain store staff job results by leading, coaching, training, motivating, counseling, and disciplining employees; also monitoring job results and providing advice for staff performance improvement
- Work with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation, and all personnel actions.
- Support the assigned brand E-commerce fulfillment.
- Other tasks as assigned by the immediate superior.

**Job Type**: Permanent

Pay: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Professional development

Schedule:

- Afternoon shift
- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

Application Question(s):

- How many days of your notice period shall you served with your current Company in the event of resignation.
- How much is your expected basic salary?
- We work 6 days and 1 day off per week. Are you ok with this working arrangement?

Work Location: In person

Application Deadline: 02/03/2025
Expected Start Date: 03/17/2025

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