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Line Leader

2 weeks ago

Shah Alam, Malaysia Mondelēz International Full time

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It With Pride.**

The Manufacturing Line Leader is responsible for overseeing the safety, efficiency, and quality-focused operation of chocolates production lines at Cadbury Shah Alam’s Shah Alam Plant. This role ensures the achievement of daily production targets i.e. Global Efficiency (GE), adherence to food safety standards, and effective leadership of production teams to deliver world-class confectionery products.

**How you will contribute**

In your likely first managerial role, you will ensure that Mondelēz International’s safety, quality, cost, delivery, sustainability and morale targets are achieved for the lines for which you are responsible by breaking down section targets into line and unit targets and ensuring that employees understand their individual performance goals related to the overall targets. In this role, you will also develop budgets and be responsible for costs control management, governance and compliance, loss elimination and workforce planning, including recruitment, retention, development, succession planning, and the identification of high potential team members. Without you, we would not be able to deliver high-quality snacks to our customers.

**What you will bring**

**Key Responsibilities**:
**1. Production Oversight**:

- Manage end-to-end operations of assigned production lines (e.g., chocolate molding, packaging) to meet volume, quality, and waste reduction targets.
- Monitor line performance metrics (GE, MTBF downtime, output) and implement real-time adjustments to optimize efficiency.
- Coordinate smooth product changeovers and ensure adherence to production schedules.

**2. Team Leadership & Development**:

- Lead, train, and motivate a team of operators to achieve safety, quality, and productivity goals.
- Conduct daily briefings, delegate tasks, and ensure effective communication across shifts.
- Foster a culture of accountability, continuous improvement, and teamwork.

**3. Quality Assurance**:

- Perform rigorous quality checks to ensure products meet Cadbury Shah Alam’s specifications (e.g., weight, packaging integrity).
- Address deviations promptly and collaborate with Quality Assurance to implement corrective actions.
- Enforce compliance with GMP, HACCP, and hygiene protocols.

**4. Safety & Compliance**:

- Ensure strict adherence to safety regulations (DOSH, OSHA) and Cadbury Shah Alam’s safety policies, including PPE usage and lockout-tagout procedures.
- Investigate incidents/near-misses and lead safety audits to mitigate risks.
- Maintain a clean, organized workspace to prevent contamination and hazards.

**5. Problem-Solving & Reporting**:

- Troubleshoot equipment/process issues and escalate complex problems to maintenance/engineering teams.
- Document production data (downtime, output, waste) and prepare shift reports for management review.
- Analyze trends to recommend process improvements.

**6. Continuous Improvement**:

- Drive IL6S and Kaizen initiatives to enhance line efficiency and reduce waste.
- Encourage team participation in problem-solving workshops and innovation projects.

**7. Stakeholder Collaboration**:

- Liaise with maintenance, Production Planning and Inventory Control (PPIC) teams to ensure material availability and equipment readiness.
- Working with BDE Team to support new product launches and process validation activities.

**More about this role**

**What you need to know about this position**:
**What extra ingredients you will bring**:
**Education / Certifications**:

- Degree in Engineering, Food Technology, or related field.
- Certifications: HACCP/GMP, DOSH safety training, or Lean Six Sigma (preferred).

**Job specific requirements**:

- Minimum 3 years in FMCG/food manufacturing, including 1+ year in a supervisory role.
- Experience in chocolate/confectionery production is a strong advantage.
- Proficiency in PLC-controlled machinery and SAP/MES systems.
- Knowledge of OEE, root-cause analysis, and Lean tools.
- Leadership Skills: Strong decision-making, conflict resolution, and coaching abilities.

**Travel requirements**:
**Work schedule**:
No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like _Oreo_ and _Tiger _biscuits, _Kinh Do_ mooncakes, _Jacob’s _crackers, _Cadbury Dairy Milk_ chocolate, _Tang_ powdered beverage, _Halls_ candy and _Eden_ cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal oppo