Customer Service Coordinator
2 weeks ago
_**Job Role**_
- Notify customer/agent on the cargo arrival
- Send pre-alert to customer/agent
- Coordinate delivery of cargo
- Monitor and track the shipment till arrival destination
- Process billing
- Settle any queries, dispute and cargo damage issues
- **QUALIFICATION AND EXPERIENCE**_
- At least SPM, Diploma in Logistics or equivalent.
- Preferably having more than 1 year working experiences in Air Freight Forwarding
- Knowledge of freight forwarding and regulatory requirements including INCOTERMS
- Able to communicate read, write & speak in English, able to speak Mandarin is an added advantage. Good interpersonal & communication skill.
Pay: RM1,500.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
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