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Customer Due Diligence Analyst

2 weeks ago

Kuala Lumpur, Malaysia HSBC Global Services Limited Full time

**Some careers grow faster than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

In International Wealth and Premier Banking we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the International Wealth and Premier Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart. Retail Banking brings together a united retail business, made up of the following global teams: Segments, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for International Wealth and Premier Banking.

We are currently seeking an experienced professional to join this team in the role of **Customer Due Diligence Analyst.**

**Principal Responsibilities**
- To coordinate Know Your Customer (KYC) remediation activities, initiate customer contact where required through the appropriate front line staff,.
- Conduct Source of Wealth (SoW), Source of Fund (SoF) and transaction activity reviews where judgment is required.
- Conduct commercial reviews on FCCRAM High Risk/PEP/SCC customers to ensure the cost of Enhanced Due Diligence (EDD) is justified.
- Supporting the incident management processes such as recording, reporting, investigation and escalation.
- Preparing and coordinating preparation of Key Risk MI Reports and periodic / ad-hoc returns to Regional / Group Office.
- Proactively taking measures to continuously support RBWM business in achieving the business targets whilst maintaining satisfactory compliance culture.
- Obtain missing information from Relationship Manager(RM)
- Conduct QA before submitting cases for sign off
- Coordinate intermediate QA conducted by FCC

**Requirements**:

- Role holder required at least a bachelor’s degree in business, law or any related field.
- Above 1 year working experience in banking industry
- Good basic knowledge in banking, in particular on customer KYC, Anti-Money Laundering and Sanctions
- Lateral thinking, analytical thinking, ability to put dots together
- Quick learner, ability to transfer knowledge, able to work under pressure
- Proficient of MS office
- Strong communication and interpersonal skills to a wide range of individuals and groups and at different levels of seniority.
- Self starter with attention to details combined with strong delivery focus and ability to meet aggressive timeframes with quality results.
- Ability to work in a pressurised environment and manage continually changing priorities effectively.