Bank Call Centre

**Recovery Officer**: - **Lokasi : Bukit Bintang kl**_ - **hostel provided**_ **(Kemasukan Segera)** **Kelayakan**: - Full time sahaja - Warganegara Malaysia - Min SPM atau pengalaman relevan - Komited & Rajin Sahaja **Skop Kerja**: - Panggilan harian kepada pelanggan mengenai tunggakan pembayaran (contoh: Portfolio Bank, ShopeePay, Courts, Coway,...

Job Responsibilities: - Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system - Ensure effective and timely follow-up with internal and external parties on pending cases - Manage and resolve customers’ complaints and feedback with a good closure - Perform any other duties that may be assigned...

jawatan kosong kemasukan segera - debt recovery officer - lokasi bukit bintang - office hour (isnin-jumaat, sabtu halfday) - kerja dalam pejabat sahaja - TIADA PENGALAMAN DITERIMA - akan diajar cara kerja, latihan diberi - warganegara malaysia - gaji basic RM1500 +komisen lumayan - sesuai utk mereka yg komited dan rajin sahaja - skop kerja: ini adalah...

**_Job Responsibilities : _** - Ensures highest standard of service delivery on personalized phone services to our customers. - Identifies and handles customer enquires completely and accurately. - Resolves customer complaints and problems to the satisfaction of the customer. - Uses customer service and sales skills to optimize the opportunity of each...

**Job Responsibilities**: - Ensures highest standard of service delivery on personalised phone services to our customers. - Identifies and handles customer enquires completely and accurately. - Resolves customer complaints and problems to the satisfaction of the customer. - Uses customer service and sales skills to optimize the opportunity of each customer...

**Responsibilities**: - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies. - Ensure that collection actions taken are within corporate guidelines, and collection policies. - Handle and manage customers' objections/complaints/issues...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Mandarin-Speaking Customer Support Executive (24/7 Call Centre)** - Location: Menara Worldwide, Bukit Bintang. KL_ We are seeking a **Mandarin-speaking Customer Support Executive** to join our dynamic 24/7 global support team. If you're fluent in Mandarin and English, passionate about travel, and enjoy helping others, we want to hear from you! **Work...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

We are seeking a dedicated and customer-focused Client Care Associate to join our Singapore Contact Centre team. This role involves providing exceptional support to our clients and you will be responsible for addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction.Handle incoming client inquiries and provide prompt,...