IT Support

2 weeks ago

Shah Alam, Malaysia MEDKAD SDN BHD Full time

1. Technical Support & Troubleshooting

Provide direct technical assistance to employees for desktop, laptop, printer, and mobile device issues.

2. Installation & Configuration

Prepare IT equipment for new users, including user account setup and basic orientation.

3. Network & Connectivity Support

Assist in maintaining basic network functionality including LAN, Wi-Fi, and shared printers.

Help troubleshoot internet connection issues and ensure all network devices are functioning.

Support remote access and shared drive connectivity when needed.

4. Preventive Maintenance

Perform regular checks on PCs, printers, and network equipment to identify issues before they escalate.

Keep systems updated with operating system patches and antivirus definitions.

5. IT Asset & Inventory Management

Maintain records of IT hardware and software including assigned users and locations.

6. Security & Compliance

Support implementation of basic IT policies, such as proper password usage and authorized software.

**Job Type**: Internship
Contract length: 6 months

Pay: From RM500.00 per month

**Benefits**:

- Dental insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

Work Location: In person

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