Customer Service(Work From Home)
7 days ago
Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
- Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed
- Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
- Represent Client platform and tools to customers, educating them to navigate and self-serve where possible
- Build lasting relationships with customers, and other team members
- Be reliable, be on time and come in as scheduled
Pay: RM4,500.00 - RM5,500.00 per month
Schedule:
- Night shift
Application Question(s):
- Are you able to work in US working hours(10pm to 7am)?
- Are you able to join the company on 23rd July 2025?
**Language**:
- Mandarin (required)
Work Location: Remote
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