Relationship Manager

7 hours ago

Ara Damansara, Malaysia Top Click Sdn Bhd Full time

**INDUSTRY: E-COMMERCE**

**Benefits**:

- **Transport Allowance, Mobile Allowance & Performance Bonus provided**.
- **Medical benefits** provided.
- **Career development guaranteed.**:

- **Opportunity to work with top brands** from different industries.
- **Enjoy complimentary refreshments and snacks.**:

- **Company events & activities.**:

- **Easily accessible** by public transport.
- **Strategic location**, nearby facilities e.g. banks, restaurants and supermarkets.
- **Positive, young and dynamic working environment**.

**Responsibilities**:

- **Responsible for the overall planning and implementation of clients’ account growth**across marketplaces and social media platforms, with a focus on maintaining health and achieving sales targets.
- **Provide timely updates to clients on their account sales performance,**offering valuable insights for potential changes and improvements.
- **Identify and initiate effective campaigns to enhance clients’ account growth,**analyze campaign performance, and offer insights to establish best practices for future campaigns.
- **Identify upsell opportunities** and effectively persuade customers to enhance their experience by incorporate additional functions or upgrade packages to meet key performance indicators (KPIs).
- **Develop, implement, monitor, and report on clients’ sales processes and account plans** on an annual, quarterly, and monthly basis to meet/exceed sales targets.
- **Collect client data and metrics for in-depth analysis, identifying trends, opportunities, and areas for enhancement** to ensure optimization of product and store presentation.
- **Ensure client satisfaction by addressing complaints with care and identifying optimal solutions** to resolve customer concerns.
- **Develop and maintain relationships with clients to** maintain a positive customer experience and repeat business.
- **Stay updated on industry trends, competitor activities, and market dynamics** to identify opportunities for improvement and growth.
- **Collaborate with cross-functional teams** to gather feedback and identify opportunities for improvement.

**Job Requirements**:

- Experience in E-Commerce marketplaces (Shopee/Lazada/TikTok) is a strong plus.
- Required Language(s): English and Bahasa Malaysia.
- Proficient in Microsoft Office Suite, with an emphasis on Excel skills.
- Proactive and self-starter with strong problem-solving skills
- Able to multitask, prioritize and self-manage time efficiently as this position would be managing more than one client account.
- Resourceful in developing campaigns catered to clients’ business objectives.
- Strong relationship builder and negotiator.
- Able to analyze data to build a deeper understanding of the clients’ e-commerce business.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

**Education**:

- Diploma/Advanced Diploma (preferred)

Work Location: In person

  • Customer Relationship Manager

    1 week ago

    Ara Damansara, Malaysia Top Click Sdn Bhd Full time

    **INDUSTRY: E-COMMERCE** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus provided**. - **Medical benefits** provided. - **FREE breakfast **on every Friday. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: - **Company...

  • Project Manager

    2 days ago

    Ara Damansara, Malaysia Lee & Yong Aluminium Sdn Bhd Full time

    Project managers should have a background in business skills, management, budgeting and analysis. You should be an excellent communicator and comfortable managing multiple tasks. Be a team player and have a problem-solving aptitude. - Coordinate internal resources and third parties/vendors for the flawless execution of projects - Ensure that all projects are...

  • Branch Manager

    7 hours ago

    Ara Damansara, Malaysia Independent Guarding Services Sdn Bhd Full time

    **PRIMARY OBJECTIVE (S)**: To lead the management and operational matters for branch office. To assist in identifying potential new business for the company, get buy in from IGS management to target specific businesses to lobby for contracts, arrange meetings between potential clients and IGS Management team, identify and attend viable networking...

  • Acquisition Relationship Manager

    2 days ago

    Bukit Damansara, Malaysia AFFIN BANK Full time 90,000 - 120,000 per year

    Create the future with Affin ​​You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.Client Acquisition and Onboarding1. Identify and acquire new...

  • Key Account Manager

    1 week ago

    Ara Damansara, Malaysia Agensi Pekerjaan Workle Sdn Bhd Full time

    **Key Responsibilities** **Client Relationship & Account Management** - Manage a portfolio of key clients including aesthetic clinics, dermatology centers, beauty salons, medispas, and wellness centers. - Build long-term relationships with key decision-makers, practitioners, and business owners to ensure high client retention and satisfaction. - Serve as...

  • Relationship Manager, Commercial Banking

    2 weeks ago

    Damansara, Selangor, Malaysia AmBank Group Full time 90,000 - 120,000 per year

    Relationship Manager, Commercial Banking (Taman Tun Dr Ismail)Job Responsibilities:To drive business growth, increase market share and the team/ Bank's profitability via continuously identifying opportunities and provide solutions to meet the customers' needs through cross-selling of AmBank Group's whole suite of products and servicesAchieve the agreed...

  • Key Account Manager

    2 weeks ago

    Ara Damansara, Malaysia AVANA Full time

    Operating as the lead point of contact for any and all matters specific to your assigned merchants. - Set up and product training for AVANA Platform. - Conduct merchant workshops for potential leads and existing merchants. - Develop online shopper insights and support strategies and plans that deliver category growth based on online consumer, shopper, and...

  • Affiliate Management Executive

    2 days ago

    Ara Damansara, Malaysia Top Click Sdn Bhd Full time

    **Job Summary**: The Affiliate Management Executive is responsible for identifying, onboarding, and managing affiliate partners to drive traffic and sales conversions for clients across e-commerce platforms such as Shopee and TikTok. The role also involves supporting off-platform brand awareness campaigns by collaborating with influencers, content creators,...

  • Female Sales Manager

    1 week ago

    Ara Damansara, Malaysia Maju Management Sdn Bhd Full time

    **JOB RESPONSIBILITIES** **Strategic Leadership** To develop and implement a comprehensive sales strategy to drive revenue growth and increased market penetration. To lead the sales team in identifying new business opportunities, cultivating key customer relationships, and expanding into new markets. To collaborate with the C-Suite team to align sales...

  • Outlet Manager

    1 week ago

    Ara Damansara, Malaysia The Humble Food Company Full time

    **1. Operations & Production Management** - Oversee the overall outlet operations, ensuring smooth planning, preparation, and execution of catering and production orders for multiple events/locations. **2. Team Leadership & Development** - Lead, develop, and motivate the kitchen team, ensuring they are well-trained in SOPs and operational standards. -...