Cafe Crew

Job Overview:
We're on the lookout for a dynamic and customer-centric individual to join our team as a Cafe Crew member.
Our team is divided into two different roles, which is the barista and also the support crew the barista operation and focuses on food preparation using pre-prepared items from our central kitchen or frozen food, heated via high-speed ovens and microwaves. If you’re passionate about creating a welcoming café experience and enjoy working in a fast-paced environment, we’d love to hear from you

**Responsibilities**:

- Prepare and heat food items (e.g., pastries, sandwiches, and other menu items) using high-speed ovens and microwaves.
- Ensure all food items are presented according to café standards.
- Monitor food stock levels and communicate with the team for restocking needs. Ensure the cleanliness of café area.
- Assist baristas with customer orders and serve prepared food and beverages promptly.
- Greet customers warmly and assist them with placing orders, answering questions about menu items, and providing recommendations.
- Refill supplies such as cups, lids, and other essentials during service.
- Maintain a tidy and organized seating and other café area, including restocking merchandise, condiments, and supplies as needed.
- Assist in the preparation of food items according to café standards.
- Deliver food and beverages to tables in a timely manner, ensuring orders are correct and presenting bills and processing payments when necessary.
- Monitor the dining area to ensure cleanliness, replenish utensils, napkins, and condiments, and assist with clearing tables as needed.
- Assist with clearing tables, sanitizing dining areas, and maintaining a welcoming atmosphere for guests.
- Provide friendly, attentive, and personalized service to all customers, addressing their needs and concerns with professionalism and empathy.
- Engage with customers to build rapport, answer questions about menu items and provide recommendations based on their preferences.
- Handle customer inquiries, complaints, and feedback gracefully, escalating issues to management when necessary to ensure resolution.
- Assist in daily opening and closing duties, including cleaning and restocking.

Requirement:

- 1 - 2 years of experience working in a café or F&B environment is ideal.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Exceptional customer service skills, with a genuine passion for creating positive experiences for cafe patrons.
- Ability to multitask and prioritize tasks efficiently in a fast-paced setting.
- Flexibility to work various shifts, including weekends and holidays, as needed.

**Benefits**:

- Competitive wages with opportunities for advancement.
- Positive and inclusive work environment with supportive team members.

Join our team and be a vital part of our cafe's triumph as a Café Crew member Show off your skills and help us create unforgettable experiences for our awesome

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type
- Full-time
- Job Type
- Non-Executive
- Experience Level
- 1-3 years
- Job Categories
- Food/Restaurants/Cafe
- Minimum Education Required
- We welcome individuals from all backgrounds, as long as they have experience in the F&B industry or retail sector. What matters most to us is passion, a strong work ethic, and a commitment
- Language Required
- English, Bahasa Malaysia
- Nationality Preferred
- Malaysians Only
- Gender Preferred
- All Genders
- Own Transport
- None

**SALARY & OTHER BENEFITS**
- Salary

**RM 2,000 to RM 2,500 per month**
- Other Benefit (Optional)
- Competitive wages with opportunities for advancement. - Positive and inclusive work environment with supportive team members.