Technical Assistant

1 week ago


Seri Kembangan, Malaysia Hydroaxys Sdn Bhd Full time

**Join Our Team as a Technical Assistant**

Are you a dynamic and tech-savvy individual with a passion for customer service and problem-solving? We’re looking for a Technical Assistant to join our growing team If you enjoy bridging the gap between technology and customers, this is the perfect role for you.

**Key Responsibilities**:

- Assess and understand customers’ technical needs.
- Simplify complex technical information for easy customer understanding.
- Provide excellent follow-up support and resolve customer issues.
- Keep customers updated on the latest technological products and solutions.
- Prepare compelling proposals, presentations, and technical reports.
- Maintain accurate records of customer interactions and contact details.
- Assist in equipment commissioning, training, and field data collection.
- Support various projects and tasks as assigned by Sales Managers/Directors.

**What We’re Looking For**:

- Minimum Certificate/Diploma in Business Administration, Marketing, Mass Communication, Science (Biology/Chemistry/Marine Science), or related fields.
- Willingness to travel - adventure awaits
- 1+ year of experience (fresh graduates are welcome to apply).
- Valid driving license - hit the road with confidence.
- Strong communication skills and a customer-first mindset.
- Ability to work independently and as part of a team.

**Why Join Us?**

Opportunity to grow in a dynamic, tech-driven environment.

Hands-on experience with cutting-edge products and solutions.

Supportive team and career development opportunities.

Subsidized company accommodation is avaiable for outstation employees

**Job Types**: Full-time, Fresh graduate

Pay: RM1,700.00 - RM2,800.00 per month

License/Certification:

- Driving License ? (required)

**Location**:

- Seri Kembangan (required)

Willingness to travel:

- 50% (required)

Work Location: In person


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