Customer Service
1 week ago
**Key Responsibilities**:
- **Booking Assistance**: Assist customers with tour bookings, itinerary planning, and travel arrangements.
- **Issue Resolution**: Address and resolve customer concerns, complaints, and service issues efficiently.
- **Sales Support**: Promote and upsell tour packages, travel services, and special offers.
- **Documentation**: Maintain accurate records of customer interactions, transactions, and feedback.
- **Collaboration**: Work closely with the sales, operations, and marketing teams to enhance customer satisfaction.
- **Feedback Management**: Gather and report customer feedback to improve services and offerings.
主要还是要会玩社交媒体,懂的沟通
职位类型:全职, 佣金制
薪资: RM1,500.00至RM2,500.00(每月 )
工作语言:
- 中文 (首选)
- 英文 (首选)
- 马来文 (首选)
工作地点:
- Miri (Miri, 98000) (首选)
Work Location: 现场办公
申请截止日期: 31/03/2025
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