Telesales/telemarketing Executive

1 week ago

Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**JOB SCOPE**:

- Proactively engage with clients to uncover business needs and promote cross sell or up-sell for company products.
- Collect Client information as needed to serve client and close sales and follow through according to the verification matrix.
- Work closely with team leader to develop and implement sales plan to achieve targets and drive client engagement.
- Handle assigned Client list / base and focus on establishing higher contacts to maximize penetration.
- Optimize the usage of Diallers and Lead management system to drive greater performance.
- Work with operations team (where needed) to ensure that client requests are fulfilled.
- Develop a deep understanding of various products offered and process as relevant.
- Ensure prompt and timely call backs are made to clients as committed.
- Drive adoption of digital offerings as part telesales conversations.
- Ensure all relevant dispositions and notes are updated in system.
- Closure and wrap up done as per set standards.
- Achieve sales target as applicable.

**REQUIREMENTS**:

- 1 - 2 years of experience in sales or service is preferred. Prior experience in Telesales / Inbound sales is a plus but not necessary
- Required language: Proficient in English (both written and spoken)

**Job Types**: Full-time, Permanent

**Salary**: RM2,100.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Telesales: 1 year (required)

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