Customer Business Development Executive

9 hours ago

Petaling Jaya, Malaysia Synagie Inc Full time

**Customer Business Development - Heart of Synagie**

As part of Customer Business Development team for Omni Channel, you are expected to plan, operate and synergize both online and offline channels in order to deliver sales target, optimize profitability, and continuously develop our omni-channel capabilities. Equipped with openness to learn, enthusiasm and tenacity, you will be primarily responsible to:
**1.) Offline Key Account execution & support**
- Plays key role to support our key account management capabilities to allow the organization to develop brands through Omni-Channel activation
- Support retail operations and execution
- Data gathering, consolidation and analysis to generate insights for business development

**2.) Offline and online business Planning**
- Support SNOP (Sales & Operation Process) for Online and offline
- Manage daily system operations requirements
- Online business support

i. Support business planning

ii. Develop with guidance communications brief to link with different stakeholders in Synagie to activate campaigns and activities

iii. Generate postmortem for campaigns to improve our ROI

**3.) Omni Channel Experience Development (good to have)**
- Learn, understand and leverage touchpoints for business development across Omni channel which consists of Online/e-Com : Lazada, Shopee, Zalora, Offline : retailers like Watsons, supermarkets, baby fairs and pop up stores etc
- Develop, align with principle, and implement channel portfolio strategies, go-to-channel routes and promotional plans to achieve mutually agreed business goals
- Constantly learning about omni channel to enhance experience for customers to their consumers

**Synagie believes you will be an awesome fit for this role if you**:

- Hold or in process of getting a bachelor’s degree in any discipline of study;
- Experience in offline key account or distributor management/ Enthusiastic to learn and be involved in the Omni-channel retail revolution will have an advantage but not a must
- Possesses entrepreneurial spirit, strong commercial acumen and want to get things done attitude.
- Possess good communication skills and able to work in a fast paced but nurturing environment.
- A team player

**About Synagie**

Synagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in 2014, our clients include some of the world’s leading MNCs in the consumer goods sector and SMBs who are looking to simplify the complex commerce process.

**Salary**: RM1,862.56 - RM5,102.24 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Work from home

Schedule:

- Flexible hours
- Monday to Friday

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