Banquet Manager

2 weeks ago


Perai, Malaysia Ixora Hotel, Penang Full time

Ø Assists Food & Beverage Manager in ensuring the service smoothness of all Banquet and Outside Functions by coordinating day to day Operations of the Banquet Department, both administrative and operational.

Ø Accountable for all overall service in his banquet zone

Ø Scheduling service staff according to banquet functions, thus allowing enough preparation time and planning

Ø In charge of all seating plans and ensures that all requirements for set ups are carried out according to plans and requirement by the guest.

Ø Ensure that all tables are numbered and assigned two hours before the actual arrival of guest or as when required by the guest.

Ø Ensure the briefing is conducted by him/her or the personnel he/she delegate the task to should comply to the following format

Ø Checks and assures that no equipment or linen is misused

Ø Ensuring all set up to the Quality Service Standard

Ø He/she is to introduce to the organizers and advice the guest on his/her communication channel for easier communication whenever the guest require assistance.

Ø To assist the organizer and from time to time check with organizer on the outcome or

status of the function, must portray an image of being helpful personnel

Ø Must report all accident in details ( to highlight the action taken and the solution)

Ø Implement last minute changes as directed by the Guest (organizer) or by authorized personnel in a way that will satisfy the guests without compromising the hotel

Ø To ensure that all AV equipment is properly set before function and it is in working conditions.

Ø Controls the set up and dismantling of all banquet rooms, Supervised the tidiness and cleanliness of the Banquet storerooms, the function rooms, Ballroom and Baba Nyonya Ballroom.

**Job Types**: Full-time, Permanent

Pay: RM3,400.00 - RM3,600.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- banquet: 3 years (required)

**Language**:

- English (required)



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