Floor Crew
1 week ago
**Job Overview**:
The Floor Crew cum Cashier Member at Aida Cafe is responsible for delivering exceptional customer service, maintaining a clean and welcoming environment, and contributing to the overall efficiency of the restaurant's operations.
**Key Responsibilities**:
- **Customer Service**:
- Greet and welcome customers in a friendly and professional manner.
- Assist customers with seating and provide menu recommendations.
- Take and process customer orders accurately and efficiently.
- **Table Maintenance**:
- Set up tables with the necessary utensils, condiments, and menus.
- Ensure tables are clean and properly arranged before and after customer use.
- Monitor and address customer needs during their dining experience.
- **Order Coordination**:
- Communicate effectively with kitchen and bar staff to ensure timely and accurate order preparation.
- Serve food and beverages to customers in a prompt and courteous manner.
- **Upselling and Promotion**:
- Promote special menu items, promotions, and upsell additional items to enhance the customer experience.
- Provide information about the cafe's offerings and answer customer inquiries.
- **Payment Handling**:
- Process customer payments accurately and efficiently.
- Handle cash transactions and provide change as needed.
- Present bills and collect payments in a professional manner.
- **Cleanliness and Organization**:
- Maintain cleanliness in the dining area, including clearing tables, wiping surfaces, and ensuring a tidy appearance.
- Assist in restocking supplies and maintaining an organized work environment.
- **Team Collaboration**:
- Work collaboratively with kitchen and bar staff to ensure smooth operations.
- Communicate effectively with team members and management.
Contract length: 12 months
Pay: RM1,143.21 - RM2,979.16 per month
Schedule:
- Monday to Friday
**Education**:
- Malaysian Special Skills Certificate (preferred)
**Experience**:
- Restaurant: 1 year (required)
Work Location: In person
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