Floor Crew

1 week ago


Cyberjaya, Malaysia City University Malaysia Full time

**Job Overview**:
The Floor Crew cum Cashier Member at Aida Cafe is responsible for delivering exceptional customer service, maintaining a clean and welcoming environment, and contributing to the overall efficiency of the restaurant's operations.

**Key Responsibilities**:

- **Customer Service**:

- Greet and welcome customers in a friendly and professional manner.
- Assist customers with seating and provide menu recommendations.
- Take and process customer orders accurately and efficiently.
- **Table Maintenance**:

- Set up tables with the necessary utensils, condiments, and menus.
- Ensure tables are clean and properly arranged before and after customer use.
- Monitor and address customer needs during their dining experience.
- **Order Coordination**:

- Communicate effectively with kitchen and bar staff to ensure timely and accurate order preparation.
- Serve food and beverages to customers in a prompt and courteous manner.
- **Upselling and Promotion**:

- Promote special menu items, promotions, and upsell additional items to enhance the customer experience.
- Provide information about the cafe's offerings and answer customer inquiries.
- **Payment Handling**:

- Process customer payments accurately and efficiently.
- Handle cash transactions and provide change as needed.
- Present bills and collect payments in a professional manner.
- **Cleanliness and Organization**:

- Maintain cleanliness in the dining area, including clearing tables, wiping surfaces, and ensuring a tidy appearance.
- Assist in restocking supplies and maintaining an organized work environment.
- **Team Collaboration**:

- Work collaboratively with kitchen and bar staff to ensure smooth operations.
- Communicate effectively with team members and management.

Contract length: 12 months

Pay: RM1,143.21 - RM2,979.16 per month

Schedule:

- Monday to Friday

**Education**:

- Malaysian Special Skills Certificate (preferred)

**Experience**:

- Restaurant: 1 year (required)

Work Location: In person


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