Customer Relations Officer

**Role Description** The Customer Relations Officer will be responsible for managing and improving customer relationships to enhance customer satisfaction and loyalty. This role requires excellent communication skills, a proactive approach to problem-solving, and a strong commitment to delivering exceptional customer service. **Responsibilities** -...

**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

Respond promptly and courteously to customer queries and requests via: 1. Walk-in 2. Hotline / Inbound calls 4. Digital communication channels Efficiently handle both inbound and outstation service requests from various sources, including customers, dealers, and sales personnel. Update and maintain a reliable service database/system to keep track of...

1. Planning and managing public relations projects, such as campaigns, events, and press conferences. 2. Writing and disseminating press releases, public statements, newsletters, and stockholder reports, and responding to inquiries from the media. 3. Building media connections and establishing relationships with consumer communities. 4. Promoting a...

**Location**: Johor Bahru **Job Requirements**: Degree in Land Administration and Development, Real Estate Management, Building Management, or a related field. Excellent communication (verbal and written) and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Good organizational and follow-up skills. Able to work on...

As a Customer Relations Advisor (6 Months Contract), your role is integral to delivering excellent customer experiences and ensuring their satisfaction. You will be responsible for assisting customers with inquiries, addressing concerns, and providing support across various communication channels. Your friendly demeanor, effective communication, and...

· Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries.· Attend and provide amicable solution in resolving customers' enquiries and complaint.· Monitor incoming calls are answered within three rings.· Provide information on current sales/service promotion of products to customers.· Monitor and prepare weekly, monthly...

**Roles & Responsibilities** - Attend to customers - both walk-in and appointments at the branch and engage and establish rapport with customers during waiting time - Follow up with customers via calls e.g. reminder calls on their appointment, follow-up calls with customers on hearing aids usage, KIV cases, birthday wishes etc. - Responsible for...

**Job ID**: REF5174F **Date posted**: 30/12/2024 **Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and...

Responsible to prepare delivery order (D/O) in accordance to MRF - Monitor and analyze order requests, promptly notifying the OPS CS when stock availability is low and request on stock allocation. - Ensure Finished Goods is picked in accordance to first-in-first-out (FIFO) - Working with QC, Production and Planner to expedite urgent order or request, and...