Coordinator - Insurance Operations

2 weeks ago

Damansara, Malaysia Marsh McLennan Full time

We are seeking a talented individual to join our** Operations**team at **Marsh & McLennan Asia Business Services (MMABS)**. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

**Insurance Operations - Policy Processing/ Policy Servicing (Supporting Singapore)**

The policy processing/servicing team efficiently processes insurance policies for the Singapore team

**We will count on you to**:

- Ensures timely and accurate production/processing of complex documents/information (includes report preparation)
- Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships.
- Adheres to Company policies and performance standards.
- Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives
- on queries and errors as well as assisting in developing action plan to drive improvement

**What you need to have**:

- At least a **bachelor’s degree in any field**:

- 2 - 4 years’ experience in Policy Processing/ Policy Servicing role.
- High Proficiency in using **MS Office Application**:

- Good work ethics with high level of integrity, **detailed oriented, compliant and process driven**

**What makes you stand out**:

- Good communication and interpersonal skills
- Willing to learn and take on new challenges
- Excellent coordination skills and ability to work with multiple stakeholder

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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