Retail Assistant

1 week ago

Kuala Lumpur, Malaysia Infinity Cosmic Sdn Bhd Full time

**Retail Assistant Job Description**

We are looking to hire a hard-working, customer-oriented Shop Assistant to ensure the smooth running of in-store retail operations. The Shop Assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing online orders.

You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs. Ultimately, an outstanding Shop Assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

We are hiring two positions for **Rivercity Condominium, Jalan Ipoh Kuala Lumpur**

**Retail Assistant Responsibilities**:

- Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
- Assisting customers in locating desired shop items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price audits to identify and correct price discrepancies.
- Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
- Addressing and resolving customers complaints in a professional manner.
- Processing customer payments using the shop's Point of Sale (POS) system.
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
- Receiving, examine, and organize stocks for daily replenishment.
- Assist in any other task as and when assigned

**Shop Assistant & Admin Requirements**:

- **Experience in processing online orders will be add-advantage**:

- High school diploma or GED is preferred.
- Proven retail sales experience.
- The ability to stand for extended periods.
- The ability to work on public holiday when required.
- The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
- The ability to work in a fast-paced environment.
- Strong organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Detail-oriented.

Pay: RM1,800.00 - RM2,000.00 per month

Work Location: In person

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