Remote Customer Service Specialist

2 weeks ago

Kuala Lumpur, Malaysia Mindpec Solutions Full time

**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only**

As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**What's in it for you?**
- **Passionate Team Environment**: Join a squad of customer service enthusiasts who are as dedicated to making a difference as you are.
- **Growth Opportunities**: Elevate your career with ongoing training, mentorship, and the chance to climb the career ladder.
- **Innovative Workspace**: Work in a dynamic environment where creativity and fresh ideas are not only encouraged but celebrated.
- **Rewards and Recognition**: Your hard work won't go unnoticed. Expect perks, bonuses, and recognition for a job well done.

**Key Responsibilities**:

- Exceeding customer expectation in terms of customer service & accurate information.

**Qualifications**:

- Quick thinker and creative problem-solver.
- Ready to embrace 24 hours rotational shifts, including weekends and public holidays.

Contract length: 12 months

Pay: RM2,800.00 - RM3,000.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift
- Early shift
- Evening shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (required)
- English (preferred)
- Cantonese (preferred)

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