IT Assistant Manager

4 days ago


George Town, Malaysia Aptus Surgery Centre Sdn. Bhd. Full time

**Job Title: Asst. IT Manager**

**Department: IT Department**

**Workplace: Georgetown, Penang**

**IT Infrastructure Management**:

- Monitor system health and performance, troubleshooting and resolving IT-related issues promptly.

**Healthcare Systems Integration**:

- Implement and monitor cybersecurity protocols to protect sensitive patient data. Ensure IT practices comply with healthcare regulations (e.g., HIPAA, HITECH).
- Work closely with clinical and non-clinical teams to ensure systems meet the needs of end-users and regulatory requirements.

**Vendor Management**:

- Manage relationships with IT service providers and healthcare technology vendors to optimize system performance and cost-effectiveness.
- Evaluate and select vendors, negotiating contracts and service level agreements (SLAs) to meet organizational needs and budget.

**Project Management**:

- Plan and implement IT projects, ensuring they align with organizational goals and clinical needs.
- Coordinate with stakeholders to ensure that IT projects align with clinical, operational, and strategic needs.
- Prepare project plans, track milestones, and ensure effective communication between teams

**People Management**:

- Supervise and mentor a team of IT professionals, fostering a collaborative and high-performance environment.
- Develop team members' technical skills and promote ongoing training to ensure up-to-date knowledge of emerging IT trends and tools.
- Conduct performance evaluations, provide constructive feedback, and support the professional growth of team members.
- Resolve personnel issues, manage schedules, and ensure workload distribution is effective to meet operational needs

**REQUIREMENT**:

- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Minimum 3-5 years of experience in IT support or system administration, including at least 1-2 years in a supervisory or assistant manager role.
- Strong technical knowledge of networks, servers, databases, and cybersecurity.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and handle multiple tasks under pressure.
- Experience with hospital information systems (HIS), EMR, or clinic management systems.
- Knowledge of data privacy regulations (PDPA).

**Job Types**: Full-time, Permanent

Pay: RM5,500.00 - RM6,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person


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